Acura of Ellicott City

This is our 2nd time in 3 years buying 2 MDXs at the same time (for my mom and myself) at the same dealer. Their competitor dealership did not even come close in pricing (again). Ji the sales associate and time (for my mom and myself) at the same dealer. Their competitor dealership did not even come close in pricing (again). Ji the sales associate and Riley the manager were amazing. Super attentive, polite and most importantly professional. I always say customer service goes a long way and Acura of Ellicot City has once again proved itself (that’s 4 brand new cars from them in 3 years). I also want to point out that that even though they are a bit out of the way for us and there is a closer dealership- we always go for oil change to them because they are just that good! More

Everyone is so helpful & professional. My salesman was Damon Braxton. He never gave up on me @ helped me with what was in my best interest as far as the right vehicle. Damon went above & beyond. The finan Damon Braxton. He never gave up on me @ helped me with what was in my best interest as far as the right vehicle. Damon went above & beyond. The financial team is great!!!!! I’m so happy to be a part of the Acura Family. Thank you so much. More

Ellicott City Acura is a first class organization. The staff is knowledgeable, professional and courteous. No pressure. Just a pleasurable experience. Donnell Newton was most helpful in finding the spe staff is knowledgeable, professional and courteous. No pressure. Just a pleasurable experience. Donnell Newton was most helpful in finding the specific car I wanted. After the sale he was very generous in his time patiently explaining every detail of this high tech vehicle. Wonderful experience. Thank you Ellicott City Acura. More

I was very pleased with Chris Watson his salesmanship knowledge mannerism the overall experience. I had Mr.Watson as a salesman 16yrs ago and he even then was the BEST! knowledge mannerism the overall experience. I had Mr.Watson as a salesman 16yrs ago and he even then was the BEST! More

Damon Braxton was First Class, and was the reason I ended up leasing the Acura after a long day of "car shopping." Well versed on the vehicle, warm approach to gaining my business in a meaningful way. Damo up leasing the Acura after a long day of "car shopping." Well versed on the vehicle, warm approach to gaining my business in a meaningful way. Damon also went above and beyond in many ways, most notably when he personally detailed my car at the end of the day when the detailer had left for the day. (I also enjoyed working with Jordan to get the deal done) Great service and experience... More

Chris Watson give excellent service in making my decision to buy the RDX SUV 2021. I left with a smile and I love the SUV very much. to buy the RDX SUV 2021. I left with a smile and I love the SUV very much. More

Chris was very helpful with the purchase of my 2021 RDX! Very nice and professional,And best of all didn’t spend the whole day at the dealership, RDX! Very nice and professional,And best of all didn’t spend the whole day at the dealership, More

We are very pleased with our buying experience for our RDX at Norris Acura West. We worked with Morgan Wales as our sales consultant. She was professional, knowledgeable, helpful and friendly. We negot RDX at Norris Acura West. We worked with Morgan Wales as our sales consultant. She was professional, knowledgeable, helpful and friendly. We negotiated a fair price and feel very positive about the experience. More

Acura is my first car actually I just looking not ready to buy yet but. Sale person and sale Mgr gave me Great value great service great friendly Happy with them thx u so much u guy to buy yet but. Sale person and sale Mgr gave me Great value great service great friendly Happy with them thx u so much u guy More

Everybody is nicd and good.Also Location is a good Everybody is nicd and good. Also Location is a good Every where is clean Thers is a lot of cars I will stop by again Everybody is nicd and good. Also Location is a good Every where is clean Thers is a lot of cars I will stop by again More