Acura of Ellicott City

Service has always been a strong point in dealing with Norris I had to use their body shop recently The end result was great. The pricing was more than fair but the quality of work and the timeliness wa Norris I had to use their body shop recently The end result was great. The pricing was more than fair but the quality of work and the timeliness was very much appreciated They have earned my business in the future More

I'm not a fan of carsaleman, (women), I feel as though I can't trust what they are telling me, they are just interested in the sale and your done. The people that work at Norris treated me as if they truly can't trust what they are telling me, they are just interested in the sale and your done. The people that work at Norris treated me as if they truly cared. As I was leaving the manager came out and approached me, spent some time asking questions, showed me he cared. I bought a car, I'm very happy. I stopped in a month or so later, they treated me as if i were there family stopping in for a family visit. More

I needed some body work done on my Acura earlier this year. The communication of Norris was excellent and they even gave me a loaner car for a few days (at no cost). They have the character and integri year. The communication of Norris was excellent and they even gave me a loaner car for a few days (at no cost). They have the character and integrity that most dealerships/body shops seem to lack. More

I loved this dealership. Not what I pictured a dealership to be. No pushy dealers and they didn't try to upsell me. I was looking at a TL and they actually convinced me that the TSX was a better deal and fit to be. No pushy dealers and they didn't try to upsell me. I was looking at a TL and they actually convinced me that the TSX was a better deal and fit for me. They were right, I love the car and got a great price! More

Bought an MDX from Norris and had a fantastic experience. My family has bought several vehicles from the Norris family (Honda, Ford, Nissan) and always had great service and very positive experiences. We w My family has bought several vehicles from the Norris family (Honda, Ford, Nissan) and always had great service and very positive experiences. We will continue to shop the Norris Auto Group for our future needs. More

This is by far one of the best dealerships I have worked with. They are honest, and very professional. I have bought two cars from the Norris auto group and will continue to purchase from them and have re with. They are honest, and very professional. I have bought two cars from the Norris auto group and will continue to purchase from them and have recommended them to my friends and family. Everything has always gone very smoothly and has been very effecient. I live in Montgomery County which has many dealerships but got tired of the sales pressure they put on you. Buying from Norris is a totally different experience!! More

The easiest and best vehicle purchase experience that I ever had. I knew exactly what I wanted and the Norris team made it happen quickly and at a great price. In addition, the vehicle orientation was th ever had. I knew exactly what I wanted and the Norris team made it happen quickly and at a great price. In addition, the vehicle orientation was the most thorough that I have ever had. I never felt rushed and can now take advantage of all of the great technology on my 2010 MDX. More

My experience with Norris Acura has been unbelievably awesome! I bought the car in 2 hours flat! And Norris Acura has done a tremendous job handling the maintenance with our car. We recommend Norris A awesome! I bought the car in 2 hours flat! And Norris Acura has done a tremendous job handling the maintenance with our car. We recommend Norris Acura (and in particular, Andy Franklin) to every friend and family member who is considering buying a car. They are the best! More

Andy Franklin is the CEO of Norris and gave me great insight into the process and also provided great customer service. I was not very familiar with Acura at that time but Andy and Warren provided me w insight into the process and also provided great customer service. I was not very familiar with Acura at that time but Andy and Warren provided me with a great overview without pushing too hard on the product. More

Overall an excellent dealership. Extremely knowledgeable staff, professional, and great service. By far the best experience I've had at any dealership. Would recommend this dealership to both family, frie staff, professional, and great service. By far the best experience I've had at any dealership. Would recommend this dealership to both family, friends, and colleagues. Will definitely return year after year. More