Acura of Ellicott City

Purchase of RLX During my investigation into what kind/brand of car to purchase, I visited Toyota, Honda, Subaru, Hyundai dealerships and test drove most the cars eac During my investigation into what kind/brand of car to purchase, I visited Toyota, Honda, Subaru, Hyundai dealerships and test drove most the cars each had. The challenge was to find something I could physically fit in, as I am 6'5" tall. One of the final choices was an Acura dealership, Norris Acura. I initially test drove the SUV, model MDX and was quite satisfied with the layout and accoutrements and returned to test drive it again; this time along side the sedan model RLX. That is what I finally decided on. I looked at competitive pricing online and was satisfied I was getting good value. My main contact throughout was Andrew Ortiz; I would not have completed the deal without his participation. He has been helpful with recommending some additional features that will enable me to keep the car in good condition for some time. Anyway, it was a good experience and I would be happy to recommend Norris and Andrew to someone in the market for a solid automobile. More

Bought Nissan Versa I'd highly recommend Andrew. Pleasure to work with and overall he is an honest and respectful sales associate! You do not find honest sales people oft I'd highly recommend Andrew. Pleasure to work with and overall he is an honest and respectful sales associate! You do not find honest sales people often so when do you. You gotta let everyone know. Thank you Andrew for your hard work and patience!! When you want to buy a car speak with Andrew he will help you get what you want and for the price you can afford. More

I purchased the MDX over the 2014 Infiniti QX60, Audi Q7 After driving several brand new and leased Nissans over the past 10 years, I recently fell in love with the unbeatable 2014 ACURA MDX. After watching After driving several brand new and leased Nissans over the past 10 years, I recently fell in love with the unbeatable 2014 ACURA MDX. After watching and reading numerous reviews on the Acura MDX and it's competition, I must say that the 2014 Acura MDX ranks 2 out of 19 Luxury Midsize SUVs. I say this because the 2014 Acura MDX is the best luxury midsize SUV in it's class. It is the most luxurious SUV with 3 Rows seating and #1 in luxury Crossover SUV. Norris Acura West has an excellent team that understand taking care of the customers and building a lifetime relationship with Acura. My wife and I now both own a 2014 Acura MDX, and love it. Her MDX comes with the advance and entertainment technology package, while mine has the technology package. I would say its a difference of $10,000. I expect to see a better color scheme over the years, other than that, the refined ride and handling is excellent. I love the numerous standard features and good fuel economy. Lastly, I purchased the MDX over the 2014 Infiniti QX60, Audi Q7, Lexus RX 350, BMW X5 and Mercedes-Benz M-Class. I hope this post helps you make an intelligent and well calculated purchase. More

My buying experience at Norris Acura West was wonderful. I did a test drive and then was not pressured by the sales consultant at all following our initiation interaction. When I was ready to buy, I contac I did a test drive and then was not pressured by the sales consultant at all following our initiation interaction. When I was ready to buy, I contacted the sales consultant and he handled things very smoothly and professionally. The process was quick and easy, and it was all done over the phone. The trade-in value for my Honda Accord provided by CarMax was matched by Acura. Also the price I was given by another dealer for the new RDX was not only matched but it was beat by Norris Acura West, so it was a no brainer to buy from them. End to end I had a wonderful experience and I will go here again next time I am buying an Acura. More

Andrew was great! He was very friendly and immediately provided us with a very good price for the vehicle we were interested in. We we short on time and Andrew made the transaction very smooth and easy. provided us with a very good price for the vehicle we were interested in. We we short on time and Andrew made the transaction very smooth and easy. Thanks! More

From the first time I met Christopher, to the time I met Chad, to the time I met Steve I was treated with nothing but friendliness and good will. Christopher was my first contact as a sales representativ Chad, to the time I met Steve I was treated with nothing but friendliness and good will. Christopher was my first contact as a sales representative and he struck me as a open go getting type of fellow. My friend who was with me also liked Christopher although he was not involved with the car hunt. I happened to meet Chad on the day I went in to discuss pricing a vehicle. Christopher was due in later in the day but Chad offered to help me and we rapidly came to an agreement on the price of the vehicle and he (being the general manager) approved the deal. The vehicle, a SHD-AWD MDX with Appearance and Entertainment package in Dark Cherry Pearl exterior with Parchment interior had to be ordered and while that vehicle was in transit I made a number of visits to Norris Acura where I met Steve. He always had time to talk with me and really made me feel welcom. All I can say, purchasing the vehicle at Norris Acura West was as pleasant an experience I could ever hope to have. The people there are the greatest and most pleasant people I have dealt with in a long time. More

Larry Snyder was friendly and not pushy. I told him the deal I wanted and he made it happen. After a few hours I had the MDX I wanted and I will definately go back to them again when my wife needs a new ca deal I wanted and he made it happen. After a few hours I had the MDX I wanted and I will definately go back to them again when my wife needs a new car within the next year. More

It was a real pleasure working with Chris Watson at Norris Acura. He was knowledgeable, trustworthy, friendly and charming. Definitely felt like I was in good hands with him. And I just LOVE my brand n Norris Acura. He was knowledgeable, trustworthy, friendly and charming. Definitely felt like I was in good hands with him. And I just LOVE my brand new MDX. Would send any of my friends over to him! More

Larry Snyder and the Norris Acura Team delivered as promised. I drove almost two hours away and was able to work with Larry through email to make sure everything went smoothly and quickly when I arrive promised. I drove almost two hours away and was able to work with Larry through email to make sure everything went smoothly and quickly when I arrived. Outstanding service and they gave me all the numbers I expected from the beginning (I did my research so I knew what to pay and how much to expect for my trade). I bought the Acura ILX and I absolutely LOVE the vehicle, it is everything I wanted and at an excellent price. I look forward to working with Norris Acura in the future with any service needs and will absolutely recommend and friends/family that are in the market for an Acura to visit them first. More

WE BOUGHT THE CAR FROM NORRIS BECAUSE OF OUR INTERACTIONS WITH LARRY SNYDER, WHO WAS PATIENT AND KNOWLEDGEABLE. IF NOT FOR LARRY, WE WOULD HAVE BOUGHT THE CAR ELSEWHERE WITH LARRY SNYDER, WHO WAS PATIENT AND KNOWLEDGEABLE. IF NOT FOR LARRY, WE WOULD HAVE BOUGHT THE CAR ELSEWHERE More