Acura of Ellicott City

Ji Kim, Riley and Paul all have been AMAZING! I cannot thank them enough for such a pleasant, kind, warm experience. I admire and appreciate the PASSION they have for the work/help they do for th I cannot thank them enough for such a pleasant, kind, warm experience. I admire and appreciate the PASSION they have for the work/help they do for their customers. I was literally in and out and walked out with my car I have been eyeing on for a month now lol... This is my second car I got from Norris Ellicott City Acura and I will also CONTINUE to refer them/their team to friends and family. I have also been going to Norris Acura for all my services/maintenance and I can genuinely say, I TRUST them. I have had so many experiences with difference dealerships/car sales consultants that were always pushy or I would get a "vibe" that they just wanted a "sale." However, on the other hand, Ji, Riley, Paul + their Norris team made me feel like their own family and were honest and did not feel like they were just trying to get a sale. I love my Acura Integra 2024 and I cannot thank your team enough!! I owe you guys a catering meal soon!!!! :-) Liz More

I purchased my 4th Acura from Acura of Ellicott City. Donnell Newton worked with me on all purchases. He is an outstanding salesperson and is very professional, knowledgeable, and goes above and beyond Donnell Newton worked with me on all purchases. He is an outstanding salesperson and is very professional, knowledgeable, and goes above and beyond to make sure the sale goes smoothly. More

We purchased a 2024 MDX from Chris at Acura Ellicott City, MD. He was great and very professional. Stepped us thru the process quick and easy.. If you want a similar experience go see Chris and enjo City, MD. He was great and very professional. Stepped us thru the process quick and easy.. If you want a similar experience go see Chris and enjoy your new ride! More

Jordan and Quon were the best. I felt as if I was the only customer they had. They went out of their way to help my wife, who though she wanted an RDX.. She went home with an MDX. I felt as if I was the only customer they had. They went out of their way to help my wife, who though she wanted an RDX.. She went home with an MDX. Thank you gentlemen. More

We purchased a 2024 Acura MDX from Acura Ellicott City MD. Our Sales Professional was Damon Braxton and he was great. A very professional sales person who took the time to build a repour with his custome MD. Our Sales Professional was Damon Braxton and he was great. A very professional sales person who took the time to build a repour with his customer. A good experience. More

I recently purchased a 2024 Acura Integra on 9/8/2024. . I was fortunate to have Ji Kim as my sales associate and photographer!! He was amazing and very professional! I went to the dealership alone. I aske . I was fortunate to have Ji Kim as my sales associate and photographer!! He was amazing and very professional! I went to the dealership alone. I asked could he take a few pictures of me with the bow in front of my new car after the deal was completed! He said yes without any hesitation!! Everything was going perfect until another sales associate chose to walk out the dealership and rudely and abruptly removed the bow from my car during the 30 second photo shoot. Rather than asking Ji Kim or I if we were done using the bow. He just took the bow and told us that we were done. I was beyond offended by the other sales associate actions.. However after that encounter Ji Kim didn't allow the other sales associate to steal my joy. He continued to display positive energy, kept a big smile on his face, congratulated me, and even helped me connect my Bluetooth before I drove off! Acura I really just want to thank you for having such a compassionate, considerate, understanding, and empathetic gentleman on your team!! The 5 stars is for Ji Kim!! More

This was my third purchase from Norris and per usual I am pleased! Jordan, Ji and Paul are all well informed, professional and efficient. They make the process of purchasing a vehicle painless and exciting. pleased! Jordan, Ji and Paul are all well informed, professional and efficient. They make the process of purchasing a vehicle painless and exciting. I recommend Norris to everyone I know looking to purchase a vehicle!! Kudos!! More

Had a great experience yesterday getting a new car from Acura of Ellicott City. Everyone at the dealership was wonderful to work with, Paul in Finance and especially my sales consultant, Stephen Funches. S Acura of Ellicott City. Everyone at the dealership was wonderful to work with, Paul in Finance and especially my sales consultant, Stephen Funches. Stephen was absolutely amazing! He was professional, knowledgeable, communicative and listened what I wanted/needed. He’s passionate about his craft and it shows. I am very happy with my new car and the experience I had at the dealership (which is the FIRST time I can say that about a dealership). Drove 2.5 hours to go there and it was worth every second. Highly recommend the dealership AND sales consultant Stephen Funches. You will not be disappointed. Thank you so much Stephen! More

Damon Braxton was great to work with! I went into the dealership feeling unsure of what I really could afford, but Damon took his time and was very patience with me. I left the dealership I went into the dealership feeling unsure of what I really could afford, but Damon took his time and was very patience with me. I left the dealership with my dream suv. One of the best experiences when I brought my vehicle. More

Damon Braxton and Doug were wonderful to work with. Very professional and friendly and wanted to make sure that I was comfortable with the purchase and how the vehicle operated. Very professional and friendly and wanted to make sure that I was comfortable with the purchase and how the vehicle operated. More