Acura of Ellicott City

Chris has the best personality ever Been buying cars for over 15 years. I've never had an amazing salesman. I've had just okay, but Chris was amazing he went above and beyond for my need Been buying cars for over 15 years. I've never had an amazing salesman. I've had just okay, but Chris was amazing he went above and beyond for my needs. I was a handful and so was my 4yr old and 10yr old but Chris showed patience and attitude never changed. Chris is the best More

Terrible Service and Dealer Purchased a new Acura RDX. The car vibrates at higher speeds and the dealership and Acura have not fixed the problem after numerous visits. This deale Purchased a new Acura RDX. The car vibrates at higher speeds and the dealership and Acura have not fixed the problem after numerous visits. This dealership also lied and told us that there would be a recall on the 2016 RDX model year to fix this issue which Acura tells us was an untrue statement that was made by the dealership. More

Love my new MDX Chris Watson was great to work with. He didn't pressure me, and was very patient. He is extremely knowledgeable about the car and took time to expla Chris Watson was great to work with. He didn't pressure me, and was very patient. He is extremely knowledgeable about the car and took time to explain many of the cars features. I love my new MDX! I will recommend Chris to anyone I Know looking to buy a new Acura! More

Excellent Customer Service Chris Watson made an experience I was dreading an easy process. He was very knowledgeable about every aspect of the vehicles I was considering. I expe Chris Watson made an experience I was dreading an easy process. He was very knowledgeable about every aspect of the vehicles I was considering. I expected nothing less as I had come to Chris when I needed to purchase my last 3 vehicles. Chris and many members of the Norris Acura family I encountered rose to the occasion. I totally expect to visit Chris when it's time for my. next purchase. More

New MDX Owner Great experience. Victor was knowledgeable, thorough, and friendly. I received a very competitive deal. If you are considering an Acura this is the pl Great experience. Victor was knowledgeable, thorough, and friendly. I received a very competitive deal. If you are considering an Acura this is the place to go. More

Accommodating, personal and efficient. The sales representative was extremely attentive and provided excellent follow up! Dealership is conviently located near me. I have used them for a The sales representative was extremely attentive and provided excellent follow up! Dealership is conviently located near me. I have used them for a purchase in 2011 and that vehicle has been great and the service from the dealer was excellent. More

Excellent service. Great and quick service. Donnell was on point during the whole process and finance Mr. Speerts was quick .....very quick wasn't at the dealership long Great and quick service. Donnell was on point during the whole process and finance Mr. Speerts was quick .....very quick wasn't at the dealership long at all and left out in a 2016 TLX-TECH package .thanks you guys for everything at Norris Acura More

Buying a new car I recently bought an Acura RDX with the Technology Package from Norris Acura dealership in Baltimore. The staff was friendly especially our sales cons I recently bought an Acura RDX with the Technology Package from Norris Acura dealership in Baltimore. The staff was friendly especially our sales consultant Rob Saunders. He helped me through the process with no pressure and made the car buying experience enjoyable. He is very knowledgeable about the product and he has a very pleasant and professional manner. I would recommend him without any hesitation. More

great customer service Excellent service. Cara was patience and she had knowledge of vehicle. She was professional. I enjoyed talking with her and I would recommend her to Excellent service. Cara was patience and she had knowledge of vehicle. She was professional. I enjoyed talking with her and I would recommend her to friends and family members. More

Acura dealerships Baltimore Excellent response, support, price and training for my wife on the Acura RDX Technology Package from Victor Wong and the Norris Acura staff. It was c Excellent response, support, price and training for my wife on the Acura RDX Technology Package from Victor Wong and the Norris Acura staff. It was clear to me that Norris Acura West has very good people and they like to work there. We had to drive further but the experience was very good - not very common when buying a new car with a trade-in. I would hire Victor where I work. More