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Acura of Concord - Service Center

Concord, CA

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427 Reviews
Call Service Center (925) 391-9411

427 Reviews of Acura of Concord - Service Center

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October 10, 2019

Ronnie is Awesome! Ronnie has been my service provider and is just an exceptional human being. He is understanding and helpful and makes a potentially stressful experien More

by SUNFLOWERCAFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
Oct 11, 2019 -

Acura of Concord responded

Sunflowercafe, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing of your experience during your service visit to our dealership. We appreciate allowing teammate Ronnie Garcia and our service team to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We look forward to serving you again in the future and thank you so much for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 10, 2019

The fastest oil change I’ve been experience😃 I recommended this dealer for my good experience because i was been satisfied and not waiting too long for my car oil change experience. Good people More

by MAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
Oct 11, 2019 -

Acura of Concord responded

Hello Max, we always strive to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your visit here at Acura of Concord! We know your time is valuable and appreciate allowing teammate Ronnie Garcia to earn your business and make the best of your available schedule. Should there are ever any inquiry, please let us know. Otherwise, when its time for maintenance, we look forward to seeing you again! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 05, 2019

Excellent customer service Yves explained the maintenance needed, the charges associated and made sure that the work was done in the timeframe promised, all the time being very More

by YLEVIKOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Oct 09, 2019 -

Acura of Concord responded

Ylevikova, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. Thank you for sharing of your experience during your service visit. We appreciate your feedback and allowing teammate Yves Vrnoga to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing our dealership and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 03, 2019

Always GREAT They do a great job. Tremendous service and very competitive pricing. Highly recommended definitely the place to purchase new or used and the have ser More

by NPIKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Erik Arnold, Andreas Mokos, Amanda Munroe
Report | Print
Oct 04, 2019 -

Acura of Concord responded

Hi Npike0, we are very happy to have provided you with such a positive experience! Thank you for the recommendation and sharing of your Acura ownership experience with teammates Ronnie Garcia, Erick Arnold, Amanda Munroe, and Andreas Mokos during your visits with our dealership. We appreciate allowing our team to earn your business and to be your Acura partner. Should there every be any inquiry, we stand ready to be of service. Just let us know if there are ever any questions, we are ready to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

September 29, 2019

Acura headlight replacement Acura was always had great customer service. Erik Arnold, my advisor has always gone above and beyond for me. I have an established relationship with More

by PC415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Report | Print
Oct 01, 2019 -

Acura of Concord responded

Hello PC415, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you for your kind words and this wonderful review for teammate Erik Arnold. When it comes to maintenance and repairs we know our guests have choices and options, it makes us happy to know that Erik has been able to continue to earn both your business and confidence. We will continue to look forward to being a part of your Acura journey and look forward to your next visit. Until then please feel free to let us know should there ever be anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 28, 2019

Very good service advisories Yves is very professional and very helpful knowledgeable thanks so much I’ll personally recommend him you guys should be proud to have employees like More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Oct 01, 2019 -

Acura of Concord responded

Hi Jorge, we strive for 100% satisfaction, and it is great to see you had such a positive service experience. We understand our guests have choices when it comes to a dealership and appreciate allowing teammate Yves Vrnoga to earn your business. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We appreciate letting Yves and our dealership be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 26, 2019

Repair and maintenance The Acura service adviser Yves Vrnoga was professional and friendly. He explained the process and helped me through the stress of a non- operating veh More

by Bl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Lewis, Yves Vrnoga
Report | Print
Oct 01, 2019 -

Acura of Concord responded

Thank you BI for sharing of your experience during your service visit to our dealership. We appreciate allowing teammates, Yves Vrnoga, Donna Lewis and our service team to be a part of your Acura ownership experience. We know bringing one's vehicle in for unexpected repairs is rarely a highlight of anyone's day but our team is focused on providing the best possible experience and outcomes. We are happy that everything turned out great and look forward to serving you again in the future. Thank you again for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 25, 2019

Great service and car is running good now Great place to have work done on my car. Great service too. Alex is great to work with . Even got a loaner car while mine was being worked on More

by Nancy K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis
Report | Print
Sep 26, 2019 -

Acura of Concord responded

Hi Nancy K, thank you so much for your positive comments and for taking a moment to share of your recent experience during your service visit to our dealership. We appreciate your feedback, praise and allowing teammate Alex Farmakis to earn your business. We know bringing one's vehicle in for maintenance or unexpected repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 24, 2019

Great service Ronnie did an awesome job helping me with both of my Acuras. Got me in and out of the facility with little waiting time. He's always helpful and frien More

by JOHNORTEGA32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
Sep 26, 2019 -

Acura of Concord responded

Helllo Mr. Ortega, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing of your experience during your service visit to our dealership. We appreciate allowing teammate, Ronnie Garcia to be a part of your Acura ownership experience once again. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We look forward to serving you again in the future and thank you for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 20, 2019

Awesome service Ronnie Garcia was very helpful and gave us a good deal on the tires! Honest man! Donna is always very helpful. Could improve on the car wash though. More

by NTeleven626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Donna Lewis
Report | Print
Sep 23, 2019 -

Acura of Concord responded

Hello NTeleven626, thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Concord! Thank you for choosing our dealership and allowing us another opportunity to earn your business with your Acura. Your feedback is valuable and will be use to improve our guest experiences in the near future. We appreciate allowing teammates Ronnie and Donna be a part of your Acura journey. Please don't hesitate to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

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