Acura of Columbus

Purchased a used Tiburon in Nov to gift my 16 year old son for Christmas. I expressed how worried I was that I would purchase a bad vehicle since my son would be driving it and I was assured by Bill that son for Christmas. I expressed how worried I was that I would purchase a bad vehicle since my son would be driving it and I was assured by Bill that he wouldn't sell me a car he wouldn't put his own son in. He handed me a sheet showing service they did to include 4 new tires and brakes on it, making me confident I was making a good decision. Fast forward to this week, my son is driving the car and smelling fuel really bad, gets it home and I have it towed the next day to a shop. Today they advised me that the entire underside of the car is rusted very badly including the fuel tank which has a hole in it from the rust. My son could have been killed or seriously hurt had the car caught on fire. I am shaken to the core knowing he was behind the wheel. With the knowledge that the dealership had to of known about the severe rust because they had it on a lift doing tires and brakes, I feel they were fraudulent in this transaction and put my sons life in danger. More

Very efficient service and great prices. Would definitely recommend this dealership to other Acura owner. Would definitely recommend this dealership to other Acura owner. More

Awful first impression! ! Took my three-month-old Acura in for a minor issue...a blown tail light!! ZERO communication and 26 hours later, I picked it up without the work bei ! Took my three-month-old Acura in for a minor issue...a blown tail light!! ZERO communication and 26 hours later, I picked it up without the work being done. Didn't get a single call, text or email telling me they were having trouble getting the light. Expected such great service after reading all its glowing reviews. Won't go back. So disappointed! More

The service was great and has been great every visit. He explained every service performed on my Acura. He explained every service performed on my Acura. More

Steven Britt is a superb representative of the wonderful maintenance department! He is always organized, helpful, and stays in communication with the customer from start to finish. maintenance department! He is always organized, helpful, and stays in communication with the customer from start to finish. More

All around great customer service, very impressed with the knowledge of our salesperson and staff. the knowledge of our salesperson and staff. More

Mr. Britt was very polite, courteous and professional. He explained everything that was to be done to my Acura. When the work was finished, Mr. Britt went through each step of the work and any problems that explained everything that was to be done to my Acura. When the work was finished, Mr. Britt went through each step of the work and any problems that were found and corrected. More

Dealership was very clean. Everyone was nice and polite especially our salesman,Robbie Dean. He explained how all accessories worked. Love my new MDX. Everyone was nice and polite especially our salesman,Robbie Dean. He explained how all accessories worked. Love my new MDX. More

Steve is the perfect example of excellent customer service!! He went above and beyond each time. service!! He went above and beyond each time. More

Great customer service. Overall great experience. Steve is awesome. The service was great and has been great every visit. Overall great experience. Steve is awesome. The service was great and has been great every visit. More