Acura of Columbus

While everything went well buying the car initially which I am assuming it was because it was a sale my experience with the dealership afterwards was and continues to be pretty bad. I recently traded the car I am assuming it was because it was a sale my experience with the dealership afterwards was and continues to be pretty bad. I recently traded the car in for the performance model and I have been trying for 2-3 weeks now to get everything done from the old trade in. I am tired of the lack of follow up and they seem like they just don't care.I refuse to recommend them anymore based on that alone. I should of not have to follow up so much, my experience getting the money back in terms of gap/warranties was smooth before except here. I tried my best to give them the benefit of the doubt. Makes me wonder what else goes on. More

Great people to deal with! Best car buying experience I've ever had and highly recommend them! Service department is too notch, they checked everything I've ever had and highly recommend them! Service department is too notch, they checked everything More

BEST automobile Service Dept. in town!! Acura stands BEST automobile Service Dept. in town!! Acura stands behind its products with exemplary service after the sale!! The loaner car makes it so conveni BEST automobile Service Dept. in town!! Acura stands behind its products with exemplary service after the sale!! The loaner car makes it so convenient for you to leave your car while you can still run your errands for the day. I so appreciate that, Very happy Acura MDX owner! More

Steve Britt was exceptionally helpful to me in regards to my issue with my car. I was set up in a loaner and before the end of the day I was back in my own car. Problem resolved and my car is running better my issue with my car. I was set up in a loaner and before the end of the day I was back in my own car. Problem resolved and my car is running better than ever! More

Very efficient and values my time. Great serviceMy car Very efficient and values my time. Great service My car well cared for including cleaning! Very efficient and values my time. Great service My car well cared for including cleaning! More

Steve Britt was very helpful with listening to what I needed to have done and was helpful. I have been going to Acura 10 years and this was my best experience so far. I thank Steve and the technician for needed to have done and was helpful. I have been going to Acura 10 years and this was my best experience so far. I thank Steve and the technician for assisting with my needs. The gentleman that was at the reception desk was helpful also but I didn't get his name. More

I would like to thank Larry Dorne serve rep and James who worked on my car .For excellence service I will bring my car back to Larry Dorne for future service and Mr.james to keep it running smoothly.Acura of worked on my car .For excellence service I will bring my car back to Larry Dorne for future service and Mr.james to keep it running smoothly.Acura of columbus should be proud to have these 2 individuals working for them .I will recommend my Acura friend's who get service else where to get there service done with theses two Gentlemen's keep up the awesome Job! More

I had a great experience overall with awesome customer service. I would definitely recommend this dealership to anyone in need of Acura service or sales. service. I would definitely recommend this dealership to anyone in need of Acura service or sales. More

Very friendly and quick service. Very clean shop I don’t need twenty five words. Very pleased with the service and enjoyed the loaner, bye need twenty five words. Very pleased with the service and enjoyed the loaner, bye More