Acura of Columbus

Lex was everything! Really helpful and amazingly knowledgeable. I asked a lot of questions and she didnt seem bothered in the least bit 🥰 Really helpful and amazingly knowledgeable. I asked a lot of questions and she didnt seem bothered in the least bit 🥰 More

Charles and Paul were over the top helpful made buying very pleasant great car. Thanks Pat very pleasant great car. Thanks Pat More

The staff was courteous and professional. They listened to my concerns and made sure that they were properly addressed. They listened to my concerns and made sure that they were properly addressed. More

The absolute worst experience with Acura of Columbus. I had my vehicle towed here for a repair (rear passenger caught a nail). Unbeknownst to me they didn’t have a tire in stock which I understood and au I had my vehicle towed here for a repair (rear passenger caught a nail). Unbeknownst to me they didn’t have a tire in stock which I understood and authorized them to get a tire for my vehicle. Next thing you know they’re not even working on my vehicle. I called up this store more than 10x trying to get an update on my vehicle. Even when I got it towed and beforehand I tried to call. I should’ve taken it as a sign that the service department would be an absolute dumpster fire. They don’t pick up the phone and you have to call the sales department to get an answer on something service should be handling. It’s one thing to be busy but there’s no excuse for not even one person reaching out. More

I had the privilege of working with Darryl Brooks when I recently purchased my Acura RDX. Mr. Brooks was extremely professional, knowledgeable, and thorough. He communicated with me in an efficient manner, recently purchased my Acura RDX. Mr. Brooks was extremely professional, knowledgeable, and thorough. He communicated with me in an efficient manner, diligently worked with me to negotiate a fair purchase price for the vehicle, and made the entire transaction as seamless as possible. I was dealing with several different personal matters at the time of this purchase, and Mr. Brooks went the extra mile to have documents prepared and ready by the time I arrived at the dealership. This required coordination with not only his manager, but also the finance team, who were great to work with, too. I am so happy with my new vehicle and very appreciative to everyone at Acura of Columbus who assisted in any manner with this transaction. Mr. Brooks, especially, is someone I would refer to others and would work with again, if the opportunity presented itself. More

Excellent Service Team with Spectacular Customer Service! Liz was a perfect representative and truly knowledgeable! Liz was a perfect representative and truly knowledgeable! More

Acura of Columbus will always get my business. The level of service is top notch and I always recommend it to family/friends. Thank you! The level of service is top notch and I always recommend it to family/friends. Thank you! More

Brent was very engaging and patient with me. Knowledgeable, through. multiple issues but all addressed and alternatives discussed. Veteran discount was a NICE expression of thanks Knowledgeable, through. multiple issues but all addressed and alternatives discussed. Veteran discount was a NICE expression of thanks More

Awesome service and everyone is always smiling - Always complete work in a timely manner Thank You Acura complete work in a timely manner Thank You Acura More

We had an exceptional experience when we bought our MDX. Paul Lucas spent a lot of time educating us about the features of an exceptional vehicle. He listened to what we were looking for and wasted no time Paul Lucas spent a lot of time educating us about the features of an exceptional vehicle. He listened to what we were looking for and wasted no time in exceeding our expectations. Tina Segal also helped us tremendously to navigate the financing process. We will buy from Acura of Columbus again. More