Back

Acura of Brooklyn

Brooklyn, NY

3.9
580 Reviews

2751 Nostrand Ave

Brooklyn, NY

11210

Directions

By Type

Showing 580 reviews

February 25, 2018

Crooked Car Sales person Payton is a crooked car sales dealer. He is dishonest, cheats his customers out of their money and extremely unwilling to be held accountable for his More

by Kdelalu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ewa Wojcicki, Peyton Rowe
Mar 05, 2018 -

Acura of Brooklyn responded

Mr. Delalu, there seems to be some sort of miscommunication here. When you came into the dealership in October 2017, the sales team made sure to get you the best possible deal on your Acura. However, they were unaware of the agreement you made with your bank until you came in on Saturday. We apologize for any misunderstandings, but when you signed the original agreement with us, it stated that you were responsible for any damages, over mileage, and taxes and disposition fees. It is very disheartening to read what you wrote about two of the best sales people we have on our team. Combined, both Peyton and Eva have over two decades of experience in the automotive industry and they both have a spotless record. Since you are a long-time customer of ours, Eva has reached out to you personally earlier today and would very much like to work with you to solve these issues. Please call her back at your earliest convenience. Thank you.

January 04, 2018

Smooth lease and trade-in I'd like to personally thank Henry Alvarez, he greatly exceeded my general expectations about car sales people. Knowledgeable, honest, helpful, withou More

by Vadim
Recommend Dealer
Yes
Employees Worked With
Henry Alvarez
Jun 06, 2018 -

Acura of Brooklyn responded

Vadim, thanks so much for your feedback! We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come back and see us again!

December 05, 2017

Quality Service I gave five stars because it's the first in a very long time I dealt with a business or company that gave me the full package. Just excellent. Zisca. More

by Zisca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherese
Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the five-star review! We are happy to know that we pleased you with our full package.

December 04, 2017

It couldn't be better than that. I'm always satisfied with service. I have been serviced by Acura since 2007 and they always take good care of me. I recommend Acura. More

by Albertl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Billingsle
Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the great review! We are glad to know that you have been a customer of Acura for so many years!

Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the five-star review Albert!

December 02, 2017

Excellent Mr. Cruz my service advisor provided excellent service and my wait time was minimal. The bill was also not large and in addition I was able to use a c More

by Acura1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cruz
Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the great review!

Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the five star review! We hope you are a customer of ours for many years to come!

November 28, 2017

My overall experience was excellent thanks to Richard My overall experience was excellent with Richard he know my car inside out and I always feel more comfortable dealing with him than anyone else I hav More

by TLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Durgin
Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the great review! Our salesman know everything you need to know about a car and we are happy to know that they are doing their job!

Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the five-star review!

November 25, 2017

Excellent customer service I am so pleased with the service that I received. I came in for an oil change. The customer service was excellent. Richard was so informative and help More

by Daphnev123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Durgin
Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the five-star review! We appreciate your honest feedback!

November 24, 2017

Thanks to Richard Richard did a great job, and he gave me desire to comeback anytime, Richard is a nice Person he’s very king and professional. All I need to say, is to More

by Edmond81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Durgin
Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the great review Edmond! We are happy to know that your were pleased with your experience!

November 21, 2017

Damon Jones was awesome This was my second visit to the showroom and my salesman Damon Jones was just as helpful as my first visit! He is very patient and helped me make the More

by angelarivera718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Jones
Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the five-star review. We glad that you enjoyed your buying experience with us!

November 20, 2017

Great services. Was there for oil change, service is great. Waiting area is clean, neat and warm, coffee and some donuts offered, even I did not take any. All workers More

by Alicia Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Billingsle
Dec 14, 2017 -

Acura of Brooklyn responded

Thank you for the five-star review!

...
6
...