Acura of Brooklyn

By far the best carbuying experience I've ever gone through. From the moment my wife and I walked in, we were treated well. The sales person (Neal Elder) *helped* us - as opposed to giving us the high through. From the moment my wife and I walked in, we were treated well. The sales person (Neal Elder) *helped* us - as opposed to giving us the high-pressure sales pitch. Then when we got to the finance manager (Asad Basha), I thought "UH OH, here's where the pressure will come in" --- but not at all... Asad was the epitome of professionalism and courtesy. He was wonderful to deal with, a real gentleman to me and my wife, and also very patient in explaining to us all of our options. Thanks to Neal and Asad, we walked out with a great price, and a dealership that we will call home for years to come. More

Asad was helpful, attentive and informed. He was helpful in discussing important features of the contract, our obligations, the smart payment plan and a smart payment schedule. in discussing important features of the contract, our obligations, the smart payment plan and a smart payment schedule. More

To start things off, my name is Ashley, I'm 20 years old, and I LOVE LOVE LOVE my new Acura ILX. On September 12th 2012, I decided to go car shopping with plans on leasing a new car. Now, To be honest wi and I LOVE LOVE LOVE my new Acura ILX. On September 12th 2012, I decided to go car shopping with plans on leasing a new car. Now, To be honest with you I wasn't to sure what I wanted in a car, I just wanted something that didn't require me having to spend an arm and a leg on gas. My car at the time was a '99 Toyota Corolla, I was kind of leaning towards getting a new Toyota or Honda but didn't really like how they looked. Around 6pm that same day my girlfriends and I decided to stop by the auto mall on Nostrand. While walking up the block headed toward Honda a salesperson stopped us and asked if we were looking to buy a car. We told him yes, he then introduced himself to us as Neal and told us that he'd show us around. Neal first lead us inside of the Acura show room, I told him that I came to look for a Honda and wasn't very familiar with Acura. He explained to me that Honda made Acura and showed me the Acura ILX. I fell in love with the ILX, but Neal insisted on taking me to the Honda, Hyundai and Toyota showrooms just so I can get a feel of the other cars. After showing us around, Neal sat us down at his desk ( while the lovely greeters offered us bottles of water) and was able to answer all of my questions I had about becoming a Lessee. I told him that I'd go home to think about it and be back. About 2 days later I went back to the dealership to take a second look at the Acura ILX, This time Neal wasn't there so Rexdie assisted me a little and introduced me to Asad. I explained to Asad and Rexdie that I stopped by about two days prior and wanted the Acura ILX Neal showed me. Right away Rexdie took me on a test drive. When I came back from the test drive, I told Asad that I wanted to do a one pay lease because I didn't want to worry about monthly payments. He was able to do a credit check on me and informed me that I needed my mother to sign the contract as well. On September 18th I went back to the dealership, this time with my mother. Asad thoroughly explained to my mother, who was iffy about co-signing, and I the terms & conditions of the leasing contract. He also gave us the suggestion of not doing a one pay lease but to open up another bank account to keep my money in and schedule it to send payments monthly. Asad told me that doing that would be a better way to help shoot up my credit score. After deciding to do what Asad suggested, I immediately gave him a deposit for the ILX. The next day, I came back with my mother to finish signing the papers needed and to pick up my new car. I was so excited, my car was clean with a full gas tank. Before I drove off, Neal helped me set up the bluetooth, personalize the sound system and showed me how to use the other features in my new car. Overall, My experience at Acura of Brooklyn was great. At first I was scared that no one would take me seriously but they were all so nice. No one there made me feel uncomfortable. Everyone introduced themselves to me and whenever I came back they would wave and say hello. I would definitely recommend Acura of Brooklyn to anyone interested in buying a car. Thank you so much Acura of Brooklyn, you guys are awesome! More

I came to this dealership with my father to explore the different options available. The staff allowed us to explore the models on display without pressuring us into buying a vehicle. We ended up purchasin different options available. The staff allowed us to explore the models on display without pressuring us into buying a vehicle. We ended up purchasing the Acura MDX from this dealership. They were very flexible in their pricing and made the car buying process completely hassle free. More

WE just leased 2012 MDX from them. They were great. They matched the price we got from other leasing companies and we got more for our trade in than any one else offered. Ewa and Neal were very helpful. matched the price we got from other leasing companies and we got more for our trade in than any one else offered. Ewa and Neal were very helpful. I would recommend them to anybody and we are coming back when our lease is up Thanks a lot More

From the moment I walked into the dealership, I was greeted by a friendly staff that did not pressure me, but made me feel comfortable about making my own decision, while giving me the expert advise I greeted by a friendly staff that did not pressure me, but made me feel comfortable about making my own decision, while giving me the expert advise I needed. In other dealerships, I felt that they just want to sell me a car, any car, regardless of my personal needs. More

Overall great experience dealing with the entire staff that had assisted me with the car that I have.I was treated with respect and kindness. that had assisted me with the car that I have.I was treated with respect and kindness. More

Working with Kai is such a pleasure, he understands my budget and explains all of he options available to me without being pushy. Kai takes the stress out of shopping for a car by making the process real budget and explains all of he options available to me without being pushy. Kai takes the stress out of shopping for a car by making the process really smooth. He is always available to me even after the purchase. You don't need to put on your guard with Kai, its like doing business with a friend. More

The reason I gave this rating is because the staff was very curtious, informative and to the point. They answered all my questions and explained certain things in the fine print. The staff done everything very curtious, informative and to the point. They answered all my questions and explained certain things in the fine print. The staff done everything I asked and except give me a better price than they gave, but it was ok at the end because i got the car I wanted. More

I walked into the dealership and the first friendly face that approached me was Asad Basha. Before looking into any of the cars in the show room he asked me what kind of car I currently drive. After a long that approached me was Asad Basha. Before looking into any of the cars in the show room he asked me what kind of car I currently drive. After a long discussion he made me test drive several diffent cars as well as trucks (after finding out my previous car was a truck). The first car he put me in was a MDX with Neil for a test drive. That was the first car I test drove that day and in fact the car I chose! Asad went through the different options of programs, different features and explained everything in it's entirity. He was extremely knowledgeable in the product line. He made me feel very comfortable signing for the car of dreams since he explained everything from top to bottom. When returning to pick up my car he had me sit down with someone to help me fully understand how to use everything inside the car. Everyone of the salesmen had a lot of patience. I absolutely love my car and would recommend this dealership in a heartbeat. This was the best investment I have ever made that would not have been possible without the assistance of Asad. More