Acura of Brooklyn

Acura unscheduled visit My AC was not working so I had to make an appointment which I was unable to make over the phone.. I decided to go in without one.. Got there at 0730 My AC was not working so I had to make an appointment which I was unable to make over the phone.. I decided to go in without one.. Got there at 0730 pulled into the bay and got out of the vehicle turned it off and left the key on the dash.. The promptly came over took my info and tried to access the vehicle which to our surprise the door was locked.. She able to get the code and get it unlocked..The visit took 6 hours to complete to fix the AC and to do an oil change.. I did notice it was a very busy day but my service Rep was attentive and kept me informed as to where my vehicle was in the process.. I usually wait when I bring my vehicle in for service and six hours is a long time but having an attentive service Rep does make the experience less unpleasant.. More

2016 Acura MDX - technology package Kai Mui is a great sales person. He assisted me with helpful information and guidance from the very beginning of my purchaes. He transforemd a very Kai Mui is a great sales person. He assisted me with helpful information and guidance from the very beginning of my purchaes. He transforemd a very stressful event into a pleasant transaction. I highly recommend Kai to my friends and relatives. HauKin Law More

great experience Friendly, knowledgeable, helpful and non pushy salespeople. I feel they worked with me to get me a great deal. The whole thing was relatively quick a Friendly, knowledgeable, helpful and non pushy salespeople. I feel they worked with me to get me a great deal. The whole thing was relatively quick and easy. More

Bad service Worse service ever , is not the fist time i have to wait for 3 hrs for an oil change even when you have an appoitment...i am still here and my car is Worse service ever , is not the fist time i have to wait for 3 hrs for an oil change even when you have an appoitment...i am still here and my car is not done yet. More

Exceptional as Always! Once again without fail, Eva Wojcicki provided outstanding service. Whenever my lease is close to the expiration date, I don't get stressed out becau Once again without fail, Eva Wojcicki provided outstanding service. Whenever my lease is close to the expiration date, I don't get stressed out because the process with Eva is seamless(The awards on her desk says it all). I find myself still sitting at her desk, long after the paper work was approved. That's how comfortable she makes you feel, time just flies. I'm loving the TLX , thank you so much Eva Wojcicki! Andy Purchase: Acura TLX 2015 Location: Acura Brooklyn More

great service We went to plaza auto mall of brooklyn we had a great sales person name Yesica Baez that help us a lot IN getting a great deals in our car. She help We went to plaza auto mall of brooklyn we had a great sales person name Yesica Baez that help us a lot IN getting a great deals in our car. She help us get a ACURA MDX 2010. She was a great and gave if a lot of information that we need. Thank you Yesica Baez. More

Great Buying Experience I went in and got a test drives on both a 2015 TLX 6-cyl. and 4-cyl. My sales person, Darren King, was friendly, knowledgeable, and never exerted any I went in and got a test drives on both a 2015 TLX 6-cyl. and 4-cyl. My sales person, Darren King, was friendly, knowledgeable, and never exerted any pressure. I decided on the 6-cyl. with the tech package and Ewa Wojcick, the manager, gave me a great price. I picked up the car the next day. All in all, this was the best and easiest new-car-buying experience I’ve ever had. More

REPEAT CUSTOMER 2 times and counting Everyone is courteous, helpful and patient. No one rushes you and you feel as if they have nothing better to do than spend time with you. You also f Everyone is courteous, helpful and patient. No one rushes you and you feel as if they have nothing better to do than spend time with you. You also feel that it is important to each one that you are satisfied and have received the best possible deal. This is my 2nd RDX with Acura of Brooklyn. More

Will come back for sure! Leasing brand new 2016 Acura MDX Our sales rep. was Darren King & finance manager was Dwayne Markland. These two gentlemen went above & beyond for us. Kept great communication w/ us Our sales rep. was Darren King & finance manager was Dwayne Markland. These two gentlemen went above & beyond for us. Kept great communication w/ us throughout the whole process, answered all of our million questions & most of all, they were honest and was NOT pushy. Other dealerships should learn something from them!!! Will def come back to Darren & Dwayne in the near future for our car upgrade! Only con I can think of is that the employees & the cars really deserve a new updated space. Just a bit dingy for an Acura dealership. More

Leasing 2015 TLX V6 model I am so happy for my new car recently purchasing from Acrua of Brooklyn. This dealer provided me the exceptional service. when I submitted an online q I am so happy for my new car recently purchasing from Acrua of Brooklyn. This dealer provided me the exceptional service. when I submitted an online quote for TLX there has a online sales person to take care me until I came to the store. The employee that I worked with is Kai Mui; he is the best sales person, and I learned a lot of lease information with his professional experience. I coudld not say more about Mr. Kai becaused he is so perfect and honest. when I came to pick up my new car, he made the whole transcation process very smoothly and high quality. I am 200% to recommend him to all of you whom is wannt purchase a car from Acura. Trust me, you won't regret. More