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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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December 07, 2020

Very pleasant to work with. Quick oil change. Appointment was on-time and I was informed of the service progress. A complimentary car wash was also included. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Acura of Brookfield responded

We appreciate the review and feedback from your recent service visit.

December 07, 2020

They are efficient and professional, service is very good. They handled the covid aspect exceptionally well too. I appreciated Gary’s helpfulness and customer service! He was terrific! More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Acura of Brookfield responded

Thanks for sharing about your great experience with Gary.

December 06, 2020

Good experience in the cat buying process, especially with sales person tony Galvan, but also with finance person Brian. Only suggestion would be that heated steering wheel I bought is barely warm, s More

by tompettit5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan, Jessy Alfaro, Brian Chilson
Dec 07, 2020 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing about your good purchase experience with Tony and Brian. We can certainly look at the heated steering for you.

December 03, 2020

I had a very professional dealership experience as always. I have never had any issues with the sales department or the service department. Regards Reginald Wilkerson More

by RWILKERSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Acura of Brookfield responded

Thank you for sharing about your past experiences with our sales and service departments.

December 03, 2020

In a word, they were fantastic. I live in Chicago but was working in the area and needed to get my MDX looked at because of an issue my engine. They assessed it and diagnosed a problem with the battery. They More

by A.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Acura of Brookfield responded

Thank you for sharing about your fantastic service visit.

December 03, 2020

Love my acura and I put it in the hands here at Acura of Brookfield thanks again you guy for the great service and nice smiles. More

by latoriusholmes
Customer Service
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Acura of Brookfield responded

Thank you for this great review.

December 02, 2020

Excellent in every possible way, every time. George and Linda Hartl. West Bend, Wisconsin. We clients of AOB since September 1990. Gary Krier, the Service Writer has been with us at AOB these past 30 year More

by GLHARTL
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Acura of Brookfield responded

Thank you for this incredible review and recommendation for our Service Department and Gary. We appreciate your continued loyalty.

December 01, 2020

Came in for a seat belt buckle replacement on my rsx. They were very accommodating and even did a complimentary wash and vac. Good service. Thank you. More

by ryanwitte1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Acura of Brookfield responded

We appreciate the feedback.

December 01, 2020

This My first time stopping by, very happy with quality of service esp in covid times. Dan was very helpful, knowledgeable and friendly. thanks Ram More

by Our.ramkumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Acura of Brookfield responded

Thank you for sharing about your first service visit. It is great to hear that you very happy with the service.

December 01, 2020

My car was serviced quickly and I was told an update on what was done before the job was done. Car wash was also done. More

by nrfhll0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit.

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