Acura of Brookfield - Service Center
Brookfield, WI

852 Reviews of Acura of Brookfield - Service Center
Brookfield Acura is so very service oriented. My car battery was dying. They assured me that even though it was late afternoon, they would take care of it. They never rush, and carefully explain the s battery was dying. They assured me that even though it was late afternoon, they would take care of it. They never rush, and carefully explain the situation. I will only use them for my car, and have been for 15 years. More
Awesome service!Had a minor rattle in the ceiling of my Awesome service! Had a minor rattle in the ceiling of my MDX A-Spec & they totally resolved it ... and love the car wash valet too! Awesome service! Had a minor rattle in the ceiling of my MDX A-Spec & they totally resolved it ... and love the car wash valet too! More
When I called for an appointment I was told I needed about $500 in services due to the code on the maintenance screen. I thought some of the services were a bit overkill. I ended with a more feasible about $500 in services due to the code on the maintenance screen. I thought some of the services were a bit overkill. I ended with a more feasible amount of services, even though I did not realize they were also replacing the cabin filter when I felt it was not necessary since I’m not a smoker and have less than 29,000 miles in the vehicle. More
I came in for a recall part and the team went out of their way to let me know my brake pads were thin. I am so thankful as I haven’t been driving as much during the pandemic and wasn’t aware at all! their way to let me know my brake pads were thin. I am so thankful as I haven’t been driving as much during the pandemic and wasn’t aware at all! More
Always an excellent experience with the service department at Acura of Brookfield. I can definitely recommend this dealership from sales to finance to service. Keep up the good work! department at Acura of Brookfield. I can definitely recommend this dealership from sales to finance to service. Keep up the good work! More
Always professional and courteous. They go above and beyond to help problem solve. Gary is a wonderful asset to the service team. He always treats customers as if they were apart of his own family. beyond to help problem solve. Gary is a wonderful asset to the service team. He always treats customers as if they were apart of his own family. More
This is our fourth Acura, all purchased from Acura of Brookfield and specifically from Tom Schellinger. Aside from Acura being the best car you can buy, Tom and the AOB team are the reason we keep coming Brookfield and specifically from Tom Schellinger. Aside from Acura being the best car you can buy, Tom and the AOB team are the reason we keep coming back. Tom is a genuinely nice guy which makes the sales process comfortable. The usually terrible car buying experience is not something you will experience here. Service is always responsive and thorough, communicative and friendly. We won't ever buy a car from any other dealer. More
Dan did a great job explaining what needed to be done to fix my car. He also helped save money on parts. Thanks you Dan! fix my car. He also helped save money on parts. Thanks you Dan! More
Friendly, thorough, professional. There are better prices out there but with that comes less value. I like the complimentary coffee, car wash, vacuuming, all weather May washing, etc. prices out there but with that comes less value. I like the complimentary coffee, car wash, vacuuming, all weather May washing, etc. More
I took my Acura in for a safety recall issue. I was astounded by the friendly, prompt service, and just how well organized the dealership appeared to be. My vehicle was washed and the interior was vac astounded by the friendly, prompt service, and just how well organized the dealership appeared to be. My vehicle was washed and the interior was vacuumed- an unexpected perk, because the car was embarrassing quite dirty inside and out! More