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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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January 18, 2021

Fantastic fast service and they pay attention to details. We appreciate how quickly they address needs and are willing to talk through options and what would be best for vehicle care. More

by polud
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Acura of Brookfield responded

Thanks for this great feedback from your recent service visit.

January 13, 2021

The process to get my car in and fixed was super easy! Adam S. from service was very professional and helpful! He kept in contact with me, so therefore was not left wondering what was going on. More

by andie40913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam S. In service dept
Jan 14, 2021 -

Acura of Brookfield responded

It is great to hear about your easy experience in service. Thanks for sharing.

January 13, 2021

The service was completed quickly and efficiently. Derrick went through the service checks with to let me know of potential problems, now and in the future. More

by Cpgsmess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Derrick.

January 12, 2021

I took my car in for a transmission flush and now my car drives like new. The staff were friendly and helpful. I will be back if I need maintenance or have any issues. More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Jan 12, 2021 -

Acura of Brookfield responded

It is great to hear your car is driving like new. Thanks for sharing.

January 11, 2021

I appreciate the solid service and knowledgeable recommendations I receive from Acura of Brookfield and enjoy taking my car there for repairs. They have helped keep my Acura running smoothly over th More

by johnkotarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Acura of Brookfield responded

We appreciate this great feedback and are happy to hear your Acura is running smoothly.

January 11, 2021

Pleasant to work with as always. They got the service done in less time than originally mentioned. The car wash wasn’t working but we did get a certificate to come back on another day to get a car wash s More

by l.micale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Acura of Brookfield responded

Thank you for sharing and understanding about the carwash. Stop in next time you are in the area to use your car wash certificate.

January 07, 2021

Acura of Brookfield and our preferred service advisor, Dan Surges, delivers exceptional service, as always, wouldn’t think of taking my Acura anywhere else or working with anyone else. More

by Kelly Pastors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Acura of Brookfield responded

Thanks for this great review and recommendation for Dan.

January 06, 2021

It was oil change only but everything was organized very well to minimize my time spend at dealership which is very important at the time of pandemic. Great job! More

by Eugene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Acura of Brookfield responded

Thank you for sharing about your recent oil change service.

January 05, 2021

My service visit was done quickly, accurately, and done right. Acura of Brookfield takes the dread out of getting your service done. I was braced for a big bill and it was really pretty reasonable. More

by joelglehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to share about your recent service visit.

January 04, 2021

The service department always meets my expectations and those guys are good at what do, I have been getting my auto serviced here for approx 3 years and I have no regrets about driving from Racine to Wauke More

by marvinsmith36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Acura of Brookfield responded

Thanks for this great review and recommendation.

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