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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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January 27, 2021

Overall it was one of the best service experiences I have had. The work was completed quickly. Everyone was courteous and everything was explained thoroughly. More

by lappin.mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Acura of Brookfield responded

We are thrilled to hear this was one of the best service experiences you have had. Thank you for sharing.

January 27, 2021

Top notch all the way. It’s why I have been a customer of Acura of Brookfield for over 30 years. Consistently great people in all areas from the top- Mike Baker -through the entire staff. Keep up the great w More

by scott22allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to share this great review. We appreciate your continued loyalty.

January 27, 2021

I was delighted with the service. It was get that your mechanics could replace my broken drive shaft the same day my car was towed in. Every person I dealt with was knowledgeable and courteous. More

by george.haas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Acura of Brookfield responded

Thanks for sharing about your recent service experience. It is great to hear we were able to get you back on the road the same day.

January 26, 2021

Excellent service and done quickly, as always! The staff is always friendly and very easy to work with. I would recommend them to family and friends. More

by clampe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Acura of Brookfield responded

It is great to hear about your excellent service. Thank you for sharing.

January 25, 2021

Friendly, courteous service from Derrick in the service department! My car was serviced in a timely, professional manner and was complimentary! Thanks, Acura of Brookfield! More

by jazmen8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Acura of Brookfield responded

It is great to hear about your friendly, courteous experience with Derrick.

January 24, 2021

Service is just outstanding. Garage opened promptly at 7am with a smile. Despite the age of my vehicle; 2006, I was dealt as a new car oener, More

by SJMCQUILLAN02
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Acura of Brookfield responded

We couldn't be happier to hear about your outstanding service experience.

January 21, 2021

Service has always been great. This time used concierge service because Covid-19. The driver arrived on the, we were kept informed of status of our car and it was returned that day. All the service reps More

by PMCMAHON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Acura of Brookfield responded

Thanks for sharing about your experience with our Concierge Pick-Up and Delivery Services.

January 20, 2021

My experience was great thanks for the great service department you all have at Acura of Brookfield. Thanks so much for all you do for customers. More

by CPERK55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Acura of Brookfield responded

It is great to hear this great feedback. Thanks for sharing.

January 19, 2021

Very fast and friendly service...thank you.....the waiting area was social distance and it was very clean and comfortable thak you guys so much More

by Micw123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit.

January 18, 2021

In for service and I was treated so well, the dept made the process so easy and they kept me well informed. Received a loaner so it was super easy. Thank you More

by Karen MacCudden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roni
Jan 19, 2021 -

Acura of Brookfield responded

Thank you for sharing about your great experience in Service with Gray and Roni.

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