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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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February 09, 2021

Awesome, great, helpful, excellent sales. Awesome, great, helpful, excellent service. Awesome, great, helpful, excellent management. Best dealership ever and best car I’ve owned ever. More

by Cagrobbins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Acura of Brookfield responded

Thanks for this great review and recommendation.

February 09, 2021

As has been the case since Acura of Brookfield opened more than 30 years ago, their service is beyond fantastic. They truly pay attention to every little detail, even down to wiping down one's credit car More

by JDELBALSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker
Feb 10, 2021 -

Acura of Brookfield responded

Thank you for sharing this incredible review. We appreciate your loyalty over the past 30 + years.

February 09, 2021

Always great customer service. My car is always serviced in a timely and proper manner. Wouldn't take my car anywhere else for a oil change to a full engine rebuild. Just quality all around. More

by Ekri702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Acura of Brookfield responded

Thank you for this wonderful feedback.

February 06, 2021

Fixed what I needed and gave me a fairly decent price for the labor. Will be back in the future if I have any more issues with the car! More

by Taraward87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit.

February 03, 2021

The staff entertained me very warmly. Although I don't know much English, he will slowly tell me thank you and look forward to seeing you next time! More

by qian en
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Acura of Brookfield responded

Thank you for sharing.

February 02, 2021

Friendly and promt service. Everyone was very nice and the facility was clean. Our advisor was knowledgeable and curteous. We would definitely recommend Acura of Brookfield More

by Lizk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Acura of Brookfield responded

Thank you for taking a moment to share about your recent service visit.

January 31, 2021

Listened carefully to my concern. Dealt with the issue promptly and to my complete satisfaction. Cost was reasonable for the work performed. Waiting area makes the visit a real pleasure. More

by jim3675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Acura of Brookfield responded

We appreciate this great feedback about your recent service visit. Thanks for sharing.

January 30, 2021

Usually use the Libertyville Acura but due to covid my husband has been working from home so the Brookfield store was more convenient. Service was excellent. Will use again!! More

by noelle3880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Acura of Brookfield responded

It is great to hear that your service was excellent.

January 28, 2021

Service department visit for new tires on my 2012 TL was exceptional as usual. Gary Krier was informative and helpful in obtaining additional information that I needed to process a rebate on Pirelli tires. More

by TBLAEDON
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Acura of Brookfield responded

It is great to hear about your exceptional service visit with Gary.

January 28, 2021

Even a regular service visit to Acura of Brookfield reinforces how the dealership & staff exceed expectations in every touch with their customers. Helpful advice and extra touches from courteous profe More

by JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Acura of Brookfield responded

We are thrilled to hear about your service experience. Thank you for sharing.

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