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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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April 07, 2021

Team did a great job diagnosing the problem along with allowing me to see the issues to make a repair decision. They also repaired the issue quickly More

by Mike Goche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Acura of Brookfield responded

It is great to hear that everything went well with your recent service visit. Thanks for sharing.

April 05, 2021

The attentiveness to my 2013 Acura TL SHAWD is a pleasure since I probably am not as focused on it as an owner could be. Recently had the oil consumption extended warranty work completed and the suggestion t More

by randyhazaert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review.

March 31, 2021

Service was excellent and done on time. They listen to my description of the problem and understood what my concern was.. They had the loaner available & ready when I arrived. More

by S & J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Apr 01, 2021 -

Acura of Brookfield responded

We are thrilled to hear about your excellent service experience with Adam. Thanks for sharing.

March 31, 2021

The service was done efficiently The service advisor was The service was done efficiently The service advisor was clear and offered me appropriate choices for service I was happy the tire leak was repaire More

by GINGERYJIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Acura of Brookfield responded

Thanks for sharing about your efficient service visit to repair the tire leak.

March 30, 2021

Quick service! Less then 30 minutes! Derrick was friendly and pleasant. Waiting area clean and the accountant gal was friendly. Will be back in future More

by lisa98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Acura of Brookfield responded

Thank you for sharing about your quick service visit.

March 30, 2021

I have always had a good experience working with the sales and service staff at Acura of Brookfield. They have always provided professional and informative service. More

by ZEROPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan
Mar 30, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review and recommendation.

March 30, 2021

I had my RDX looked at after another dealership did some questionable work. Fast, efficient, and friendly is how I would describe Acura of Brookfidid. There is a lot to be said about having service done by More

by The Ripper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Acura of Brookfield responded

It is great to hear about your recent service experience. Thank you for sharing.

March 29, 2021

I always rest assured when I take my car in to Acura. They always give me a piece of mine because I know they are going to do a great job. More

by Yolandalanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Acura of Brookfield responded

We appreciate this great review about your past service experiences with our service team.

March 27, 2021

I received excellent service .The staff was friendly and very knowledgeable. I have purchased many Acura trucks. I have been a customer for 15 years. . More

by mjtrunnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Acura of Brookfield responded

Thanks for this great review and your continued loyalty.

March 27, 2021

I always get Class A service. I know my car is being taken care of properly any time I take it to Acura of Brookfield. More

by mcilwees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Acura of Brookfield responded

Thanks for sharing this wonderful review.

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