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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

October 03, 2019

a 1 service They finished the work before the time frame that they gave me. this review is less efecient than the dealership since it requires 25 words to say wha More

by JIM@JRSCHWAAB.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Acura of Brookfield responded

We appreciate you sharing your experience and for your recommendation.

October 03, 2019

Great communication The service dept. (Colin and Gary) called me everyday for an update on my car. They did their best to find a solution to my car problem. More

by Llopar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Acura of Brookfield responded

Great to hear, thanks for sharing!

October 03, 2019

Excellent service Great service and very polite and accommodating employees. Definitely a great place to have your car serviced. I would highly recommend. However, it i More

by CHRIS.HOGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shon Nix
Oct 04, 2019 -

Acura of Brookfield responded

Thank you for your rating and recommendation.

October 02, 2019

Excellent Immediately met by Adam when arrived. Service was completed a half hour soon than expected. The waiting room had all the usual drinks, snacks, and new More

by dmccomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Oct 03, 2019 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

October 02, 2019

Always great service Friendly knowledgeable staff that goes out of their way to ensure a positive experience. Technicians are quick to point out potential issues and provi More

by mike.meyer914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Acura of Brookfield responded

Thank you so much for your loyalty to Acura of Brookfield! We appreciate your time and effort it takes to provide your feedback. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

October 02, 2019

Steve A. Made our Day Great service, quality financing and friendly sales staff made the difference for us. We decided to stay close to home rather than seek inventory sou More

by andystromwall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Armitage , Roger Meeker
Oct 03, 2019 -

Acura of Brookfield responded

Congratulations on your new Acura RDX! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come.

October 01, 2019

Routine Maintenance and then some I have been a customer for about 18 years and have my fourth vehicle serviced at Acura. Gary is my go-to guy as he provides service that is top notch More

by RSANDRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Acura of Brookfield responded

It’s great to hear that your visit with Gary us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend.

October 01, 2019

Impressive We had a great experience working with Tony and Acura of Brookfield on our new car! Thanks to Denver for the tour of the new Acura. More

by Jason R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Glavan
Oct 02, 2019 -

Acura of Brookfield responded

We appreciate you taking the time to write this review and to share your sales experience with Tony and Denver. Enjoy your new Acura!

September 30, 2019

The Ultimate Professionalism It is always a pleasure doing business with Acura Brookfield. Everyone is extremely professional and they do whatever is possible to ensure their cus More

by Eileen S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Oct 01, 2019 -

Acura of Brookfield responded

Thank you for your comments and your recommendation.

September 27, 2019

Thorough, quick, fair Acura of Brookfield stands by their work and quotes. When more work than approved was accidentally completed, they stood by their original quote. I w More

by KYLAV99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Acura of Brookfield responded

Thank you for the feedback and the stars!

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