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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

October 10, 2019

Denver was great on delivery! He is an asset to Acura of Brookfield and its customers. He answered all of our questions and concerns. The wife loved the flowers. Always a good touch at this establishmen More

by Troy
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver , Steve Armitage , Brian Chilson
Oct 14, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Denver. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

October 10, 2019

Seamless Service was excellent. Colin Fiedler is very professional and customer focused. My only fly in the ointment with the service experience is the e More

by brophy59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Acura of Brookfield responded

We appreciate your feedback.

October 08, 2019

Great service Took the car in with a small issue, Colin greeted me and put me in a loaner for the day. Wasn’t halfway through the day that they told me the issue wa More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Acura of Brookfield responded

Hearing that you had “great” experience is the best thing we could hope for! Your recommendation means a lot to us.

October 07, 2019

Above and bryond The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That’s the very reason for my More

by MTSTRIBLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Robinson - 5 Star Service
Oct 07, 2019 -

Acura of Brookfield responded

Thank you for your loyalty and writing this review!

October 07, 2019

Awesome!!! Overall great service!!!! Everyone was very friendly, helpful, and pleasant/easy to talk to!!! Am even thinking about trading in my car fir a new Acur More

by Paula
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Acura of Brookfield responded

Thanks for sharing your experience. We are looking forward to selling you a new Acura!

October 07, 2019

Tlx aspec Picked up my tlx apec on Saturday! Acura Brookfield was amazingly helpful! Everything went smooth and I had the car that day! Black wasn’t my 1st ch More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Acura of Brookfield responded

Congratulations on your new Acura TLX! Great to hear we were helpful!

October 07, 2019

Thorough and courteous! I always have a great experience at AOB! A" home run" every time I have service with minimal wait times and comfortable surroundings. I recommend them More

by glmykleby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker
Oct 07, 2019 -

Acura of Brookfield responded

Thank you for your recommendation and taking the time to share your experience.

October 04, 2019

Honest and transparent In shopping for a car most other dealers appeared to "hide" things about the car I was looking at. At Acura of Brookfield they were honest and upfront More

by BOBPREUSSLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Acura of Brookfield responded

Thank you for your comments and recommendation!

October 03, 2019

A1 Service I was immediately serviced for my A1 warning signal at the Acura in Brookfield. Under 1 hour, my oil was changed, tires rotated, vehicle inspected, wa More

by KMStanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience with us and other. Thank you!

October 03, 2019

Service done was good. Service done to my car was good, customer service from Gary, service person was good but when I went to pick up my car, people that was there where No More

by Dsanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Acura of Brookfield responded

Thank you for taking the time to share your comments on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback.

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