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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

October 17, 2019

Keith is the best car salesperson ever ! Keith was awesome to work with. To be honest, I am not a fan of car shopping. But Keith made the experience enjoyable ! He was extremely knowledgea More

by acura rdx lyann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Keith. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

October 17, 2019

Outstanding Service, As Usual! We are long time customers of Acura of Brookfield and are extremely satisfied with the service they provide. This particular visit was for routine mai More

by DA4WINDORFFS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Oct 18, 2019 -

Acura of Brookfield responded

Hearing that you had an “Outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Acura of Brookfield to be your long time service provider!

October 16, 2019

Amazing experience Shon is a kind and knowledgeable man who made this car buying purchase an enjoyable experience. Thank you for all of your assistance. We truly appre More

by Tammy Kasprovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chilson, Shon Nix
Oct 16, 2019 -

Acura of Brookfield responded

We are thrilled that you enjoyed your experience with Shon. We will be sharing your feedback amongst our team. Thank you.

October 16, 2019

Keith Cohen is a top notch sales person Just leased my 3rd TLX from Acura of Brookfield (2nd with Keith). Keith is a great salesperson and makes the entire transaction smooth, seamless and e More

by localguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Oct 16, 2019 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

October 15, 2019

A show of kindness Gary provided excellent customer service. He took his time to listen, to problem-solve, and to find the best solutions. He didn't push for additional More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Acura of Brookfield responded

We truly appreciate your business and hope to work with you for years to come. I will make sure that Gary knows how pleased you are with his service. Thank you.

October 15, 2019

Easy in - Easy Out Everyone was very efficient and knowledgeable. Check in was seamless with the iPads. Waiting area had nice accommodations for business calls. Check More

by DAWNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Think Mary - she checked me out, quick easy and with a smile
Oct 16, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write this review. We appreciate it.

October 14, 2019

overall, a good buying experience On the sales side, Stuart was easy to work with; no pressure and prompt, honest responses to questions. Roger on the closing side was efficient and h More

by Thomas M
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver Bramel, Roger Meeker, Alex Opio
Oct 14, 2019 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for your review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. Enjoy your new Acura MDX.

October 14, 2019

Excellent service experience I was very impressed with the level of communication and professionalism. Having a repair done here is not a challenge. To the contrary it is a very n More

by ansell7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Oct 14, 2019 -

Acura of Brookfield responded

Hearing that you had an "excellent” experience is the best thing we could hope for! Your recommendation means a lot to us.

October 11, 2019

Pleasant Service Everything went well. The wait time is acceptable. The waiting area is comfortable. Service rep is friendly. The car wash was done nicely. All in all, More

by TOM_HSIANG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Acura of Brookfield responded

Thank you for sharing your service experience, your comments are appreciated.

October 10, 2019

A trusted partner I was in the midst of dealing with a family health crisis when my parked car was totaled. I needed a car and had almost no time to shop for one. Years More

by nikkibenderart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Armitage
Oct 10, 2019 -

Acura of Brookfield responded

We couldn’t be happier that Steve provided you with a great car buying experience. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer.

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