Acura of Brookfield

New Car Purchase Excellent customer service experience. Thorough introduction to features of the car. Knowledgeable sales staff when comparing vehicle options and alte Excellent customer service experience. Thorough introduction to features of the car. Knowledgeable sales staff when comparing vehicle options and alternatives. The only challenge we had were that some of the individualized driver settings that were set at the dealership didn’t work when we got home. We will either need to reset ourselves or stop in to have Acura do it. Appreciate the ease of being able to drop in or call for follow up when needed- this dealership makes this easy. More

Friendly, High Knowledge Professionals & Attention to detail The meeting of the Consultant, a few words to put me at ease. When provide my list of desires, he listened and requested consent to provide cleaning o The meeting of the Consultant, a few words to put me at ease. When provide my list of desires, he listened and requested consent to provide cleaning of my vehicle. Also, Direct me to the waiting area and offer comfort food and drink. This sets your mind at ease that service actually has an overall American meaning here!!! More

Acura MDX Radiator replacement and two recalls. The work was done well and promptly. The loaner was nice. Colin was great to work with. Would recommend the Radiator replacement and two recalls. The work was done well and promptly. The loaner was nice. Colin was great to work with. Would recommend the service team. More

Always a pleasant experience Purchased our 4th vehicle from Stu. He and the rest of the team always make it a smooth transaction. Denver who went over all of the new technology on Purchased our 4th vehicle from Stu. He and the rest of the team always make it a smooth transaction. Denver who went over all of the new technology on the vehicle was great. More

Service You guys where very friendly and moved at a quick pace. You guys got me right in with no problem and got out with no problem. I appreciate you guys fo You guys where very friendly and moved at a quick pace. You guys got me right in with no problem and got out with no problem. I appreciate you guys for the service! Looking forward to doing more business with you guys or maybe even working there some day. More

Long wait no update When checking for quick oil change told I would be next. Told shouldn’t be more than half hour till done. One hour and 45 minutes done. Never an updat When checking for quick oil change told I would be next. Told shouldn’t be more than half hour till done. One hour and 45 minutes done. Never an update on delay or just checking in. Never had bad experience in past. Pay a little more to do service at dealer but always in past good service.. Only advice update customer if delay.. More

Service under warranty Very excellent and thorough service by Adam. Extremely please with level of service. Was a former Lexus owner and didn’t think Acura would hold a ca Very excellent and thorough service by Adam. Extremely please with level of service. Was a former Lexus owner and didn’t think Acura would hold a candle to their level of service. Was very pleasantly surprised and will recommend to others. No complaints. More

Oil change was straight forward. Also got my rear brakes and wiper blades replaced after the multi point inspection. Communication was clear throughout. Apprecia was straight forward. Also got my rear brakes and wiper blades replaced after the multi point inspection. Communication was clear throughout. Appreciate the car wash and vacuum. More

A positive car buying experience I found my car online, knew what I was looking for, and how much I wanted to spend. The online sales sent me a nice video. I came in and talked to Dav I found my car online, knew what I was looking for, and how much I wanted to spend. The online sales sent me a nice video. I came in and talked to David, and he was extremely easy to work with. I've truly never had a car buying experience like this. I forgot to mention to him that I had looked at the car online, and when I submitted my email address, they recognized my address, and we're kind enough to honor the online sales price, which I truly appreciate! It was no pressure, I didn't feel like I was being talked into anything. It's exactly how I wish every sale should be. I highly recommend and so far am extremely happy with my purchase. More

Exceptional Salesperson GREAT BUYING EXPERIENCE! Love the 2020 RLX Sport Hybrid that I purchased from Stuart Beispiel at Acura of Brookfield. Unusual when you purchase a ne GREAT BUYING EXPERIENCE! Love the 2020 RLX Sport Hybrid that I purchased from Stuart Beispiel at Acura of Brookfield. Unusual when you purchase a new car and don't feel pressured during the process. Stuart was very professional and knowledgeable. I highly recommend Stuart as your sales guy! More