Acura of Brookfield

Rear brakes Everyone is always friendly and professional. On time to begin work. Estimates regarding time to complete work are accurate. waiting area is clean Everyone is always friendly and professional. On time to begin work. Estimates regarding time to complete work are accurate. waiting area is clean and comfortable. More

Always good Staff is always helpful and friendly. Very informative on what needs to be done and cost. Gary has been especially helpful over the many years I ha Staff is always helpful and friendly. Very informative on what needs to be done and cost. Gary has been especially helpful over the many years I have had Acuras. More

Major engine repair The service team at AoB diagnosed the issue with my vehicle and communicated my next step options clearly. Dan Surges kept me in the loop with all nee The service team at AoB diagnosed the issue with my vehicle and communicated my next step options clearly. Dan Surges kept me in the loop with all needed communication. I’d recommend Dan and the service team at Acura of Brookfield to anyone. More

Good experience but service took longer than estimated The service was good and the waiting area was comfortable while offering plenty of complimentary snacks and drinks. I feel i may have been forgotten a The service was good and the waiting area was comfortable while offering plenty of complimentary snacks and drinks. I feel i may have been forgotten about as it took quite a bit longer to get my vehicle back after it was completed. I will return for future service on my vehicle. More

Great and dependable people I can trust to be accountable. Adam is a great service advisor I can trust to always advise what's best for me. I know service will work to resolve any problems that I have that wer Adam is a great service advisor I can trust to always advise what's best for me. I know service will work to resolve any problems that I have that were not fixed at first. Phill quickly diagnosed the problem and they worked hard to ensure the the oil leak did not come back. More

Great Purchase Experience The Dealership was impressive, exhibiting a very professional bearing. The individuals contacted throughout our Acura RDX purchase process were all ve The Dealership was impressive, exhibiting a very professional bearing. The individuals contacted throughout our Acura RDX purchase process were all very articulate, knowledgable, respectful. Our salesperson, Kieth Cohen, was particularly helpful, unhesitatingly providing direct answers to our numerous questions. This has proved to be our best ever car purchase experience. More

Less than expected Had to wait beyond time promised. I had to seek a service tech and inquire about status. I believe my rep was with a customer and my needs got overl Had to wait beyond time promised. I had to seek a service tech and inquire about status. I believe my rep was with a customer and my needs got overlooked. More

Always Great Always courtesy, informative, and punctual. Kept me informed throughout the appointment and service was performed in the promised timeframe. Great val Always courtesy, informative, and punctual. Kept me informed throughout the appointment and service was performed in the promised timeframe. Great value for a high end vehicle as well. More

New tires Needed new tires and I am more than pleased with the recommendation. Excellent choice! I was not happy with service quality several years ago and Needed new tires and I am more than pleased with the recommendation. Excellent choice! I was not happy with service quality several years ago and did seek service elsewhere as a result. Whatever changes were made were for the good - I note a vast difference in quality of work performed. More

ILX Maintenance Friendly & professional service. Don’t mind waiting for 2 hour service. Check in regularly to let me know issues & timing of finish. I’ll be comin Friendly & professional service. Don’t mind waiting for 2 hour service. Check in regularly to let me know issues & timing of finish. I’ll be coming back! More