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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

December 02, 2019

Great experience Working with Acura Of Brookfield was great. Very easy, and professional. They went out of their way to make the car buying experience easy. I woul More

by BATES_BRANDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Armitage , Brian Chilson
Dec 03, 2019 -

Acura of Brookfield responded

Thank you for the recommendation and taking the time to write a review!

November 28, 2019

An excellent service experience One of the main reasons I have been purchasing my Acura’s from Acura of Brookfield for the past 13 years is because of the quality of the service depa More

by dbudney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Acura of Brookfield responded

We couldn’t be happier that Rich provided you with great car buying experiences and that our service department is top notch in your book. Thanks so much for your review.

November 28, 2019

Oil Change Prompt friendly service. Car was in and out within about 35 minutes. Wash and vacuum was offered, but got certificate to be used later due to rai More

by John Fehlhaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan
Nov 29, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write about your experience.

November 25, 2019

First timer I drove right in. They were very nice and on time. The work they did was an air bag warranty, so I can’t rate anything else. More

by Dave
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Acura of Brookfield responded

Thank you and looking forward to seeing you again!

November 25, 2019

Simply excellent facility and customer service. Very simple if you work with professional people you get excellent results thank you again Peter and Dave for a good buying experience.Hopefully I can More

by PACKARD1406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Agnello , Brian Chilson
Nov 26, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Peter and Dave were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 22, 2019

Best service Went there for a recall and without a delay everything was done to the T. Dan was helpful see you soon Dan. Thank you Mo More

by Mosall21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Acura of Brookfield responded

Thank you for sharing your visit with us!

November 22, 2019

Larry of Cudahy I was satisfied but 2 things I didn't like. David was misleading on somethings. 1 was the hud. He claimed that cameras read the speed limit signs when More

by Larrygiese1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson, Alex Opio
Nov 27, 2019 -

Acura of Brookfield responded

Thank you for taking the time to share your feedback from your recent purchase. I am happy we were able to discuss your review further and that we were able to resolve your concerns. Thank you for your business. Peter Agnello, Sales Manager

November 21, 2019

Great service Acura of Brookfield always provides excellent service and that’s why I’ve chosen the Acura brand for my last 3 cars and most likely will again. More

by Shorewood client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who provides the concierge service was very prompt.
Nov 25, 2019 -

Acura of Brookfield responded

Thank you for your loyalty and sharing your experience from the past few years.

November 20, 2019

Routine service visit Service is fast and staff is very friendly. None of the services feel forced upon you but they do provide a thorough inspection report advising on nee More

by jhipp5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2019 -

Acura of Brookfield responded

Thank you for sharing your experience. Happy Holidays!

November 20, 2019

My car looks extra good! Took my 2010 TL in for excessive oil consumption recall and they repaired it. They offered a discount on other overdue maintenance items at a signific More

by Geoffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars” Happy Holidays!

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