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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

December 09, 2019

Great place to be Amazing staff, keep up the good work! First time there and loved it, service was fast and most importantly, reliable!! You guys are awesome! See you s More

by Paulwietzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ensweiler
Dec 09, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

December 07, 2019

Easy Purchase It was a pleasure working with Dave and The Acura Staff when purchasing our new vehicle.. I would most likely come back for another purchase JPB More

by JBEIRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write this review, we appreciate your feedback.

December 06, 2019

Oil change Friendly,knowledgeable,courteous and efficient.Very nice waiting room.Whole area very clean.I was very happy with my experience.Be happy with the peop More

by billc2733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Kawczynski
Dec 06, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience with us and look forward to seeing you again.

December 06, 2019

Great Service Friendly & easy to work with. No apt to fix a tire and they gave me a car as they fixed mine. Hassle free day- thank you! More

by John Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan
Dec 06, 2019 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

December 06, 2019

Went in for a warranty issue, came out with new issues Went in for a warranty issue, came out with a bigger issue, now everything is fixed, hopefully. Appreciate that fact that acura always has a courtesy More

by agatka2044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Schersing
Dec 12, 2019 -

Acura of Brookfield responded

So happy to have been able to rectify the issue as customer satisfaction is paramount at Acura of Brookfield.

December 05, 2019

Recommended place for Acura service! I have an old RSX, and if I can't fix it myself, I take it here. The service writer I usually work with is first rate, and he has helped me numerous t More

by Bill H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Acura of Brookfield responded

We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to continue to work with you for years to come.

December 05, 2019

Great!! Dan is awesome! Can't say enough about him!! Everyone is always very friendly when I come in!! WISHING EVERYONE A MERRY CHRISTMAS & HAPPY NEW YEAR!! More

by ziggyida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronni
Dec 05, 2019 -

Acura of Brookfield responded

Thank you for your recommendation and your comments - Happy Holidays to you!

December 04, 2019

A12 service, recall work, Braque work Work was completed on time and within the quoted price.. I am satisfied the work was completed on time and within the quoted price yesterday. More

by Roger Schaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience with us.

December 03, 2019

Very satisfied My experience with Acura of Brookfield, even after changing my mind and creating a headache for the sales/finance team of Stuart, Brian and Ben, was r More

by CANDYANDCARL 2020 RDX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver, Brian Chilson
Dec 04, 2019 -

Acura of Brookfield responded

Thank you for the recommendation and sharing your experience.

December 03, 2019

♡ Acura Brookfield It is always a pleasure working with Keith and the Acura Brookfield team. This is my 3rd Acura that I have purchased from this dealership and I have a More

by RENEE_DEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Dec 03, 2019 -

Acura of Brookfield responded

Congratulations! Thank you for taking the time to write about your experience. It is wonderful to hear that Keith was able to provide you with the excellent experience we strive to provide all our customers. Enjoy!

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