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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

December 17, 2019

Positive experience I had a positive experience buying my third Acura. Not only do I enjoy the car but also working with the professional staff. I have never been disappo More

by Kathleen Hanlon Sampon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Dec 18, 2019 -

Acura of Brookfield responded

Thank you for your loyalty to Acura of Brookfield. It is always great to hear positive experiences!

December 17, 2019

Great car buying experience One of the easiest car buying experiences. Easy to work with, great attention to customer service and everything was completed in a timely fashion.Eve More

by ericr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denver, Peter Agnello , Steve Armitage , Roger Meeker, Alex Opio
Dec 18, 2019 -

Acura of Brookfield responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Acura of Brookfield.

December 16, 2019

Great service I would recommend this dealership to anyone. Fair pricing and great service. A1 service preformed within the time estimated with a car wash thrown in More

by hlaunstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Acura of Brookfield responded

We appreciate your recommendation!

December 13, 2019

extended life of TL High Tech 202,000 miles and rserious maintence only twice. Service personal are very professional and a pleasure to work with.. Car returned clean.waiting area More

by brian.walsh0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Agnello
Dec 18, 2019 -

Acura of Brookfield responded

Sharing your experience with our service department is very much appreciated.

December 13, 2019

Efficient and friendly My first time here, after relocating from New Jersey, everyone helpful and professional, service preformed was in a timely manner. Adam was kind en More

by Debgomps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Dec 18, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Adam. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

December 13, 2019

Quick and efficient. An easy experience...got my vehicle in right away...Ron explained everything thoroughly and answered my questions easily. Car was washed and vacuumed More

by gumpabags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience, thank you.

December 12, 2019

Quality service Diagnosed problem and part replaced quickly.Waiting area clean and comfortable. Everyone is friendly. The show room is exceptional with all the cars o More

by baldeagle1bl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker
Dec 12, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write this review, we appreciate it!

December 12, 2019

A1 service Ron explained what the A1 service would cover + the cost. After service Ron reviewed the work including the Multi-point Inspection equals Five Stars More

by ANNSTYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Acura of Brookfield responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thank you.

December 12, 2019

Courteous, efficient, friendly and competent This service department and their expertise and honesty is why I bought a 2nd Acura and will buy my next car from this dealership, too. More

by GLENN.BURY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Armitage , Adam Schersing, Jessy Alfaro, Brian Chilson
Dec 12, 2019 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! Thank you!

December 10, 2019

Maintenance Thank you for the quick service!! I appreciated the call about my tires and the need for new tires. Most of all it worked out perfectly that you could More

by dmdefnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family.

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