Back

Acura of Brookfield

Brookfield, WI

not yet
rated
1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
Contact Dealership

19180 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 1,398 reviews

January 01, 2020

Efficient, friendly service Took my car in for its routine service. Drove the loaner car to the nearby mall for lunch and shopping. Gary called me when my car was ready. He expla More

by drkerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

January 01, 2020

Major Surgery, patient doing great Our MDX underwent the excessive oil consumption update with pistons and rings. Aside for a delay to get parts, Dan did a great job to get us in and ba More

by Mjankowski0802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Dan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

January 01, 2020

Great job everyone that worked on my car great dealership very friendly service advisors and technicians I will definitely come back for another oil change More

by MATK9RET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan, Shon Nix, Alex Opio
Jan 02, 2020 -

Acura of Brookfield responded

We appreciate hearing that you were pleased with our service and that you will be back!

December 31, 2019

Outstanding customer service The sales and service department at Acura of Brookfield have consistently provided excellent customer service since I purchased my first Acura. Dan an More

by KCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Acura of Brookfield responded

We appreciate your feedback. Thank you and Happy New Year!

December 29, 2019

Thank you Dave and team for making the purchase of our new vehicle an enjoyable experience. Thank you for the flowers, my husband adores them. More

by MDX family
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Agnello , Roger Meeker
Dec 30, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Dave and team were able to provide you with the excellent experience we strive to provide all our customers.

December 27, 2019

Friendly, knowledgeable and fair. Got me in early for my service appointment and clearly explained the work and costs. No surprises. No “recommendations”. They just did the work I wen More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Dec 27, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

December 27, 2019

Treat you like royalty! The were very polite, professional, and respectful of time. Offer refreshments while you wait. They take time with you. Honest and willing to go they More

by Cjpayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Dec 27, 2019 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this review about our dealership!

December 25, 2019

My Honda needed routine maintenance Needed to complete routine maintenance oil change tire rotation and they were fast and efficient and the service was done on time. Will return for the More

by hickoryhill1520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ensweiler
Dec 27, 2019 -

Acura of Brookfield responded

Thank you and we look forward to seeing you for your next service!

December 24, 2019

Friendly Service No matter the reason for service nor the time of year, the Acura Service folks are friendly, thoughtful and genuinely happy to help. Work stations are More

by Roxie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The payment counter ladies
Dec 27, 2019 -

Acura of Brookfield responded

Hearing that you had “Friendly Service” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Acura of Brookfield.

December 23, 2019

Excellent service and customer relations My 2019 Acura RDX, which I absolutely love, developed a loudish squeak/creak in the front suspension about a month ago. Due to family issues I was una More

by JDELBALSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Schellinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roni in customer service, billing, Mike Baker , Adam Schersing
Dec 27, 2019 -

Acura of Brookfield responded

Thank you for sharing all of your experiences with us. We value your loyalty and appreciate your recommendations.

...
83
...