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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

January 11, 2020

Very professional, low pressure experience. To be honest this was the best car purchasing experience I've ever had! I'm looking forward to continued business with this dealership and would definitely recomm More

by lashwayn
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Jan 13, 2020 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

January 11, 2020

Very professional staff. Very knowledgeable and helpful. Did not feel pressured. Was given several financing options to consider when making my purchase. Stuart was absolutely fabulous to work with! More

by Oftech739
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Jan 13, 2020 -

Acura of Brookfield responded

Congratulations and thank you for taking the time to write about your experience. It is wonderful to hear that Stuart was able to provide you with the excellent experience we strive to provide all our customers.

January 10, 2020

This is my second MDX with Acura. I have totally enjoyed my every experience with this dealership. Every department has been friendly and taken care of all my needs. My car is in and out quickly with attent More

by jrphill44
Recommend Dealer
Yes
Employees Worked With
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Acura of Brookfield responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Acura of Brookfield. We wish you safe travels in your new MDX and look forward to seeing you again soon!

January 09, 2020

Service is always exceptional. Gary works to fit me in whenever I call for device. Easy to get a loaner if needed. Timely completion of service More

by LSEXTON6
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Acura of Brookfield responded

Thank you for taking the time to comment on the exceptional service you receive at Acura of Brookfield.

January 09, 2020

We have been going to this dealership for the last 13 years or so. We have always been treated with respect and a smile, regardless if the fact that our Acura was purchased used. This treatment is the re More

by PDODULIK
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Jan 09, 2020 -

Acura of Brookfield responded

We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to continue to work with you for years to come. Thanks for sharing your experience.

January 09, 2020

Very easy car buying experience! Everyone was friendly and great to work with. I would definitely buy from Acura of Brookfield again and recommend them to anyone! More

by Scott C
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Agnello , Jessy Alfaro, Roger Meeker
Jan 09, 2020 -

Acura of Brookfield responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Acura of Brookfield. We wish you safe travels in your new MDX and want to thank you for the recommendation.

January 08, 2020

Fast friendly service, no one ever makes me feel pressured to do additional maintenance, but rather provides me the needed information , which I can refer to at a later point of my choosing. Thank y More

by Matter
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Jan 09, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write this review and for sharing your experience.

January 08, 2020

It was a pretty good experience, until a week after we bought it. It had to go in for service issues. My wife was a little disappointed. More

by SKTPB
Recommend Dealer
Yes
Employees Worked With
Steve Armitage , Adam Schersing, Roger Meeker
Jan 10, 2020 -

Acura of Brookfield responded

It is unfortunate that the timing was not ideal and that this occurred shortly after delivery. I am happy to say that we could get you in right away and provide you with a loaner while the service was completed. I will be happy to assist you should you have any other questions or need assistance from us. Thank you. Annie Kawczynski 262-439-6020

January 03, 2020

Awesome customer service From the time I entered the service bay to the time I paid my bill the customer service was amazing. I can not remember being treated this well at a s More

by Kathiebrzez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Adrian
Jan 06, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your experience!

January 03, 2020

Great Service An immaculate facility and professional, friendly staff. Having a courtesy car for a long appointment was great and car was done just as I returned wi More

by Vbclarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, I think is person who took me to courtesy car. He was so very friendly. , Adam Schersing
Jan 06, 2020 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Adam.

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