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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

August 03, 2021

Excellent buying experience!! Completed everything within 2 hours, our time is valuable and the team went above and beyond to get things done quickly and efficiently! More

by mlamparek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Aug 03, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is wonderful to hear about your quick and excellent buying experience. Thanks for your business.

August 02, 2021

I’ve been coming here for many years, never had any issues. They have Great customer service. Everyone is friendly and knowledgeable, if there is something they don’t do they can point you in the right More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Acura of Brookfield responded

Thank you for sharing. We appreciate your continued loyalty.

August 02, 2021

Excellent customer service. Listens to the customer and recommends the best solutions to need the customer's needs/desires. Keeps the customer appraised of the status of an order. The financing, prep, and More

by pjkautz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver Bramel
Aug 02, 2021 -

Acura of Brookfield responded

We are thrilled to hear about your excellent buying experience. We appreciate your business and hope you are enjoying your new vehicle.

August 02, 2021

Roni at the service checkout went beyond her job in helping me resolve a paperwork issue which I really appreciate. Colin and Dan were outstanding in helping me with the repair and process. Thank you More

by EE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Acura of Brookfield responded

Thanks for the wonderful feedback from your recent service visit.

July 31, 2021

Great service every time! No pressure and easy to work with! Multiple cars purchased and have never had a bad experience. We will be back again. More

by cmusche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Aug 02, 2021 -

Acura of Brookfield responded

Congratulations. Thanks for sharing this great review about your past buying experiences.

July 31, 2021

Service was excellent as I would expect from Acura after being a customer for many years. Only issue is that your parts abs labor pricing is too expensive which may lead me to other car manufacturers for More

by TLS Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Aug 03, 2021 -

Acura of Brookfield responded

Thanks for your continued patronage of the Acura brand and Acura of Brookfield. We continually try to stay competitive with our parts and labor pricing within the local market and also strive to provide excellent service with the very best factory-trained Technicians available. We would like to know more about your pricing concerns so we would appreciate that you reach out to Service Manager Colin Fiedler at 262-785-1918.

July 30, 2021

Near my home, friendly, always solves my issues, complimentary car wash is important! Good selection for another Acura! Waiting area is always clean w/ nice selection of products! More

by gattouna
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Acura of Brookfield responded

Thank you for sharing this wonderful feedback.

July 30, 2021

Always a good experience here. Always friendly and trustworthy. They are consulting and never push service I don’t need. I find a lot of value here. More

by TIM.D.MIERENDORF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review.

July 30, 2021

They have proven to be honest and transparent in their business dealings. I appreciate that they take the time to explain everything in detail with assuming or trying to hide information. More

by jlsmith7999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing this great feedback about your recent buying experience.

July 29, 2021

Service and sales people work very hard to solve any problem. They listen carefully and are attentive to our needs. Cashier is a friendly person and works quickly to complete our transaction. More

by JOHN@TMCMARKETING.COM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Acura of Brookfield responded

We appreciate this wonderful feedback.

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