Back

Acura of Brookfield

Brookfield, WI

not yet
rated
1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
Contact Dealership

19180 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 1,398 reviews

February 01, 2020

Colin was awesome! Thank you for helping my wife out with our RDX issues! He went above and beyond to make sure we were taken care of. More

by mattboivin
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your comments about Colin. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.

January 31, 2020

remote start Came in to have a remote start installed on my car! Best choice I've ever made! Was in and out with in an hour or so and my car starts up and is war More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Acura of Brookfield responded

We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come.

January 30, 2020

Timing belt, oil change, repair brake They do a nice job. A little on the pricey side, but it is an Acura. Really flexible with loaner car return. Dan Sturgis is a good service advisor. More

by dhammelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roni
Jan 30, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write a review and share your experience.

January 29, 2020

Excellent customer service and fast service from Gary and the cashier. I have always praised the customer service I have received at this Acura dealership More

by SANDRASWAN24
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your service experience at Acura of Brookfield. Your recommendation is appreciated.

January 29, 2020

B12 and splash gard replacement all went well. Per usual going into a dealership is a bit more expensive. BUT service here is very fast and they get things done in a timely manner. A More

by Cassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

January 29, 2020

Very good service experience!! There were no surprises as far as the recommended work to be done, the estimated cost & I was kept informed by Gary along the way as to where my vehic More

by kdm0712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Acura of Brookfield responded

Great to hear - thanks for sharing!

January 28, 2020

Pathetic experience with Excessive Oil Consumption recall Acura of Brookfield may be awesome. Not sure about Acura. Last year Acura initiated Excessive Oil Consumption recall. My TL requires an additional qua More

by oys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Jan 29, 2020 -

Acura of Brookfield responded

Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the Oil Consumption recall is understandable. We appreciate you taking the time to talk with our service manager and the positive feedback given to him regarding our service department.

January 28, 2020

First time and love it so far Acura of Brookfield People are friendly and always willing to help. Loving it so far! Car handles wonderful especially in the snow coming home late at night from working More

by TRACEYSPITZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Acura of Brookfield responded

Hearing that you “love it so far" is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Acura of Brookfield.

January 28, 2020

Good experience Great overall experience! Gary followed up with me via phone to keep me informed. Courtesy car is a nice option. They completed all necessary work. More

by Jeff Brookfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience with us.

January 25, 2020

Great overall experience! Gary followed up with me via phone multiple times to keep me informed. Courtesy car is a huge help. Will be back. More

by BASTKJ21
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Acura of Brookfield responded

Thank you for your review and recommendation.

...
79
...