Acura of Brookfield

Just got vehicle home and I already recommended them! David was up front with me and greeted me outside when I came in the lot. Other dealers I visited a sales rep never even came out, I had to hunt them David was up front with me and greeted me outside when I came in the lot. Other dealers I visited a sales rep never even came out, I had to hunt them down? He was knowledgeable about the vehicle I was looking at and actually pointed me towards another vehicle that had recently arrived. I ended up purchasing the 2nd vehicle. David pointed out the vehicle features on a test drive and answered all my questions. There was even a defect we noticed with the sound system and he promised to have it looked at. They diagnosed the issue and ordered the needed part. I did not have to follow up when I picked up the vehicle the next day, it was already taken care of. My buying experience was low pressure and everyone I met at the dealership was friendly and very accommodating. When I was able to pick up the vehicle everything was neat, clean and in order. Best car buying experience I have had! More

Always good service. Always pleasant and excellent customer service and clarity with what is going on with my car. And the use of a courtesy car is the best. It takes aw Always pleasant and excellent customer service and clarity with what is going on with my car. And the use of a courtesy car is the best. It takes away the stress of making arrangements to Drop off and pick up my car. Thank you! More

Great service as usual, no complaints, friendly staff, fast service.... never had anything but great service over last 20 years coming into the Acura dealership l fast service.... never had anything but great service over last 20 years coming into the Acura dealership l More

I just recently got my alternator replaced the service was ok. The staff was nice I just had to make an extra trip because they forgot to program my radio and clock but other than that it was an ok experi was ok. The staff was nice I just had to make an extra trip because they forgot to program my radio and clock but other than that it was an ok experience More

Dave was helpful and accommodating with my concerns. Accelerated service was done in a timely manner and car wash was done well. Service was reasonable price. Always have my Acura serviced at the dealer Accelerated service was done in a timely manner and car wash was done well. Service was reasonable price. Always have my Acura serviced at the dealer. More

David and Brian were the best. I came in with a loan and interest rate already approved. Brian was able to get me a loan with a better interest rate with lower monthly payments. Once everything was approved interest rate already approved. Brian was able to get me a loan with a better interest rate with lower monthly payments. Once everything was approved, David took his time showing me how everything worked with the vehicle I purchased. I couldn’t have asked for better people to work with. More

Service was completed in a clean and efficient way. Gary was very helpful explaining the process and how things were progressing throughout the day. Good experiences. was very helpful explaining the process and how things were progressing throughout the day. Good experiences. More

White glove service at a reasonable price. Adam was able to accommodate my request to have the car back so I wouldn’t have to be without a vehicle while we waited for the part to come in to accommodate my request to have the car back so I wouldn’t have to be without a vehicle while we waited for the part to come in More

Service treatment of customers is polite and very professional!! It is really nice coming in to such a welcoming establishment! Really good waiting area in which to wait. professional!! It is really nice coming in to such a welcoming establishment! Really good waiting area in which to wait. More

Love dealership. Not unhappy but 2+ hours for an A-1 and small recall seemed rather long. Otherwise all good and will be back next week. small recall seemed rather long. Otherwise all good and will be back next week. More