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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

February 25, 2020

Review Buying an expensive vehicle is can be a stressful experience. My experience with the Acura team (David and Ben) was enjoyable. I'd like to thank More

by GENE.JACOBSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Acura of Brookfield responded

Congratulations on your new Acura RDX! Thank you for taking the time to write about your experience. It is wonderful to hear that Dave and Ben were able to provide you with the excellent experience we strive to provide all our customers.

February 24, 2020

They got us in on same day that we called. Gave us a loaner and problem addressed the next day. EXCELLENT service I don’t know who we worked as my wife set appointment and knew the people. You will More

by brwallus
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Feb 26, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience with us.

February 24, 2020

It was great experience working with Acura dealer and they are very friendly took care of my service the best they can be and work with me fantastic More

by Zzachhi
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Acura of Brookfield responded

We appreciate you sharing your experience with us and look forward to your next service visit.

February 22, 2020

Dan did a great job. He took me through the process, Dan did a great job. He took me through the process, gave me the costs and what needed to be done and had the work finished on time. More

by Gvolp
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Feb 24, 2020 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this review. Our team of professionals is dedicated to providing you with only the best there is to offer. Thanks again.

February 21, 2020

Awesome service. Appt was about an hour as expected and included the recall inspection. Got a bonus shoulder massage while waiting! Thanks Acura if Brookfield! More

by deklined
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Acura of Brookfield responded

Thanks for taking the time to write this review. Wonderful to hear that you enjoyed our complimentary massage service!

February 21, 2020

I am always very well taken care of! And my car is very happy as well. I will be back again and again thank you More

by mshenes
Recommend Dealer
Yes
Employees Worked With
Cashier's, all very nice, Adam Schersing
Feb 21, 2020 -

Acura of Brookfield responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to seeing you again.

February 21, 2020

The department of service doing a great job working on my 2016 MDX I would recommend people to trust and I appreciate being very helpful More

by Malachi
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Feb 21, 2020 -

Acura of Brookfield responded

Thank you for your review and recommendation.

February 21, 2020

Acura of Brookfield’s service has always been exceptional. Everyone who we have worked with over the years (through several vehicles) has been pleasant, thorough and knowledgeable. More

by CLIFFORD.DUNTEMAN
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Acura of Brookfield responded

Thank you for writing a review and for your loyalty to Acura of Brookfield.

February 20, 2020

I love the service department here. They are so helpful and go WAY out of their was to make sure you are taken care of. More

by Ddysart
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Acura of Brookfield responded

And...we love your review!!!! Thank so much it is great to hear.

February 20, 2020

Went in for accelerated service. Was in and out in no time. My car didn't need anything this visit but it was nice getting an update on my tires and brakes. More

by Mike
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

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