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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

March 04, 2020

Great experience. Stuart B., Annie K., and team were consistently nice, personable, accommodating, and expedient with the purchase process. They were patient with me, my wife, and our kids throughout th More

by mlpape
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Kawczynski
Mar 04, 2020 -

Acura of Brookfield responded

Congratulations on your new Acura RDX! Thank you for taking the time to write about your experience. It is wonderful to hear that Stuart and the AOB team was able to provide you with the excellent experience we strive to provide all our customers. Thanks again!

March 04, 2020

A12 service Took about 1 hour, brought my book and pan hour later I was out! Had a. Up of coffee, got the car washed all set More

by MZYWIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ensweiler
Mar 05, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write this review and for your recommendation.

March 03, 2020

Great/quick service from Dan. I was in and out with a loaner. He called/explained on what condition my car is in. Very detailed. More

by Herman
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Acura of Brookfield responded

Great to hear, thanks for the stars!

March 02, 2020

Everyone was very nice to work with, I really enjoyed my experience at Acura Brookfield. It was also a nice treat to get to drive the 2020 RDX for a few days as my rental. More

by johnstondm627
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

March 02, 2020

Warranty Work Service crew extremely courteous and responsive to my concern. Work completed correctly, promptly. Adam is a good listener, direct communicator. Prov More

by Tomnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Mar 03, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write a review and to share your experience.

March 02, 2020

Consistently excellent service. I have used the service department at Acura of Brookfield for 20 years. I have never been disappointed. Keep up the good work. More

by RENEIMON
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Mar 03, 2020 -

Acura of Brookfield responded

Wow 20 years, wonderful to hear! Thanks so much!

February 29, 2020

New Car Experience Purchased a new Acura RDX from Acura of Brookfield. This is my fourth purchase from this dealership and once again it was a great experience. The peop More

by Ptraas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Opio, Alan Somers
Mar 03, 2020 -

Acura of Brookfield responded

We couldn’t be happier that Al and Ben provided you with a great car buying experience. We appreciate your loyalty to Acura of Brookfield and for sharing your current and past experience.

February 28, 2020

As usual, excellent work and customer service. Great waiting area and little perks while dropping off for service. Used online appointment scheduling for first time. Disappointed I could request a loane More

by larsonel
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Acura of Brookfield responded

Thank you for the feed back, we appreciate hearing from you.

February 26, 2020

Purchased New 2020 RDX Very pleased with the entire sales experience. Everyone at the dealership was very helpful throughout the entire process. Love the Acura brand and s More

by SCOTTKOPETSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Glavan, Roger Meeker, Shon Nix
Feb 27, 2020 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your sales experience.

February 25, 2020

Very well organized and prompt service. Extremely impressed by the attention to detail of my service rep. Always a comfortable environment to relax in while waiting for your vehicle. More

by mkoerten
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer.

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