Acura of Brookfield

Everyone was fantastic! I recently moved here and this was my first experience with this dealer and it was outstanding. They seem honest, I will be back! was my first experience with this dealer and it was outstanding. They seem honest, I will be back! More

I was pleased and impressed with the measures put in place for social distancing...with hand sanitizer available, a clean facility, and steps to protect their employees and customers. place for social distancing...with hand sanitizer available, a clean facility, and steps to protect their employees and customers. More

Always a pleasure! The service team at Acura Brookfield keeps me coming back! Unparalleled, genuine people that want their guest to be satisfied! Ron Willman keeps me coming back! Unparalleled, genuine people that want their guest to be satisfied! Ron Willman More

Acura of Brookfield has been top notch service over the years I've been coming here for scheduled service or maintenance. A nice waiting area or you can get a loaner and come back later. years I've been coming here for scheduled service or maintenance. A nice waiting area or you can get a loaner and come back later. More

Always a very good experience 25 is too many words Always a very good experience 25 is too many words required 25 is too many words required 25 is too many words required 25 is too many words r Always a very good experience 25 is too many words required 25 is too many words required 25 is too many words required 25 is too many words required More

It is a pleasure to do business with a kind, not-pushy salesman, who made the purchase of the car secondary to getting to know us. David was responsive, mannerly, and efficient. Roger helped us with our f salesman, who made the purchase of the car secondary to getting to know us. David was responsive, mannerly, and efficient. Roger helped us with our financing and was incredibly quick, good sense of humor, practically minded, and genuine. We will start here the next time we need a vehicle. Thank you so much for a painless experience! More

Thanks Keith for delivering our new MDX to our house and taking our end of lease TLX back to the dealership. Looking forward to 3 more years with Acura. taking our end of lease TLX back to the dealership. Looking forward to 3 more years with Acura. More

In spite of the virus I felt that David was still able to make us feel comfortable with our new purchase. Would definitely recommend Brookfield Acura make us feel comfortable with our new purchase. Would definitely recommend Brookfield Acura More

Very professional and helpful staff. I would be happy to refer people I know to this dealership. They offer very personalized service which is harder to find these days. Looking forward t I would be happy to refer people I know to this dealership. They offer very personalized service which is harder to find these days. Looking forward to dealing with them in the future. More

Test Drive 2010 TSX Like seeing your girlfriend's parents: sometimes a good relationship not only depends on how great she is but also her family. I was there to test d Like seeing your girlfriend's parents: sometimes a good relationship not only depends on how great she is but also her family. I was there to test drive a 2010 TSX model. David was very professional and friendly. He brought up the car for us. The car was in good condition but the transmission fluid was a little dark and based on the records that it's about time to change. Typically, if you have your own mechanic, the cost might be around $50 and the price in a dealership could be double. The test drive went well and I already started thinking about my family being in the car. But when Peter said that he'd say the transmission fluid would cost $250, I knew it would be a tough game. The oil change was a big deal for me because it's directly related to the engine condition. The car's record of that was not ideal. I tried to negotiate the price lower but Peter's reply was very firm and unfriendly. Try to imagine when you have some awkward moments when you first met your girlfriend's parents. It doesn't feel good but you still love your girlfriend right? I still liked the car. So I asked the final OTD price which he printed out is $300 more than the price Jessy sent me in the email. But he refused to change it. $200 less won't make a big difference to them but it is a big difference to a student coming out of college. It was really frustrating but I knew there was nothing to do but walk away. The next morning I was told the car was sold. It was a good learning experience. Annie and David were very friendly but I didn't like Peter's attitude. Above are all personal experience and feelings. Hope this can be helpful to others. More