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Acura of Brookfield

Brookfield, WI

4.5
1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

August 17, 2021

Staff was knowledgeable and courteous. Maintenance was performed as described in a reasonable amount of time. Car was returned clean. Waiting area large and comfortable. More

by PPONTUS80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Acura of Brookfield responded

Thank you for the feedback from you recent service visit.

August 17, 2021

Very nice and clean place where everyone’s super nice. The cashier from day was awesome and very friendly. I always leave with a smile and very please. Thank you to all ‼️ More

by Lula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Acura of Brookfield responded

We appreciate this wonderful feedback from your experience with our service department.

August 16, 2021

Awesome service! I have been going to Acura of Brookfield for over 15 years and love the quality of the work provided and their dedication to excellent customer service. More

by KAIZETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Acura of Brookfield responded

Thank you sharing this amazing review about your experiences over the past 15 years. We appreciate your continued loyalty.

August 14, 2021

Great! Efficient! Very timely! Courteous! Service oriented! Organized! Clean environment. Nice perks while waiting. Service Department staff was very professional and pleasant. Customer waiting room More

by RGJACKOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Acura of Brookfield responded

Thank you for the wonderful feedback from your recent visit to our service department.

August 13, 2021

Purchase was easy with Richard & Delivery was smooth & showing all the new options & how to operate was very knowledgeable by Mr Denver & he helped us More

by MUKUL.CHAWLA01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Denver
Aug 16, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is great to hear about the easy and smooth buying process with Rich and Denver.

August 13, 2021

Very professional and a very nice waiting room and car is always clean when you get it back. Only minor complaint is that the trailer hitch took longer to install then I was originally told. More

by RSCHAUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Acura of Brookfield responded

Thank you for the feedback from your recent service visit. I would like to apologize that trailer hitch took longer than expected. If you have any further questions or concerns, please do not hesitate to contact me. Respectfully, Colin Fiedler Service Manager 262-439-6032

August 12, 2021

Clean, pleasant, and polite. I am always happy to go to this location even though it's 30min away. They always call and text to make sure I know what is going on and when everything will be done. More

by RYANKENNEDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Aug 12, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review.

August 12, 2021

The entire Acura team was very helpful. We appreciated their flexibility during a difficult car sourcing environment. We are really enjoying our new vehicle. Thanks! More

by pgriepentrog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing this great review and we are happy to hear you are enjoying your new vehicle.

August 12, 2021

Very friendly and helpful service departmentAaaaa a a. Very friendly and helpful service department Aaaaa a a. A a. A a a a a w w a very dumb to require 25 min words More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart
Aug 16, 2021 -

Acura of Brookfield responded

Thank you for this great feedback.

August 11, 2021

Arrived early, was checked in right away, and went to waiting area which was very nice (got a lot of work done), and car ready in half the time I was expecting. Great overall experience! More

by Skippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Acura of Brookfield responded

Thanks for sharing this great feedback from your recent service visit.

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