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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

June 10, 2021

Very pleasant experience. I did not buy my Acura from this dealership because the sales manager was awful. We drove down to Illinois rather than buying from this dealership because of how we were treate More

by lori
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Acura of Brookfield responded

Thanks for sharing about your great experience with our service department.

June 10, 2021

Friendliest staff in the Milwaukee area. Always helpful in getting my vehicle serviced and making sure that it’s running its best. Facility is always immaculate and I appreciate that greatly More

by CH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review about your past service experience.

June 08, 2021

We have ben very satisfied with the Service department of Acura of Brookfield. This is the first auto dealer Service Department I have had a good experience with. I've been using them since 2008. More

by 5terriers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Acura of Brookfield responded

Thank you for sharing this wonderful feedback. We certainly appreciate your continued loyalty over the past 13 years.

June 07, 2021

We have been very happy with our experience at Acura of Brookfield. The entire process of purchasing our new car was so smooth and easy. We loved not having to sit in a dealership for hours and have our More

by NEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Alfaro, Alex Opio
Jun 08, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is wonderful to hear about your smooth and easy at-home purchase and delivery with Keith the rest of the staff. Thanks for sharing and we hope you enjoy your new vehicle.

June 07, 2021

Great organization. I've had my cars serviced there since 2005 and one of the main reasons I keep buying Acuras. This is my 3rd. More

by TIM.D.MIERENDORF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this great review and we appreciate your continued loyalty.

June 04, 2021

Over all I was happy with the service provided. Room for improvement communication wise but very friendly and willing to work with me and my schedule. More

by Karllindnerdoc87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Jun 04, 2021 -

Acura of Brookfield responded

Thank you for your feedback from you recent service visit. It is great to hear that overall you are happy with the service provided. I apologize there was a shortfall with communication. I would like learn gather more details about what happened to help us improve. Please contact me at your convenience. Respectfully, Colin Fiedler Service Manager 262-439-6032

June 04, 2021

I found a vehicle that was perfect for me and I love it! Working with Jaonon was great, he made the experience easy and enjoyable. I will definitely visit Acura of Brookfield when I am in the market for m More

by Luke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaonon Yang
Jun 04, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We couldn't be happier to hear that the vehicle is perfect for you and you enjoyed working with Jaonon.

June 03, 2021

Acura Brookfield has demonstrated outstanding service since I purchased my RDX in the fall of 2018. Everybody has been pleasant to work with. I would definitely consider buying another Acura in the futur More

by mtbishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review and recommendation.

June 03, 2021

It was a pleasure working with Rich. He was informative and made the whole process go smoothly. I'm so happy with my new RDX! More

by CBULTMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver, Jessy Alfaro
Jun 04, 2021 -

Acura of Brookfield responded

Congratulations on your new RDX! We are thrilled that you are happy with your RDX and that you had a great experience working with Rich.

June 01, 2021

Great service and an honest diagnosis of the issues. All with great communication! They also provided a loaner car which was a pleasure to drive and check out the latest technology. More

by Rick J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Acura of Brookfield responded

We appreciate this great feedback from your recent service visit. It is also great to hear that you enjoyed the loaner vehicle.

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