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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

July 01, 2021

Extremely satisfied with the level of service provided by the staff. They were able to help me the same day I had an issue with minimal wait time. Very happy! More

by dan.cherney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Acura of Brookfield responded

It is great to hear that you are extremely satisfied with your recent service visit. Thanks for sharing.

July 01, 2021

Didn't finish on time. Expensive service. Nice people, though. More

by tesmer_craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Acura of Brookfield responded

Thank you for your feedback from your recent service visit. I would like to apologize that your service took longer than expected. If you would like to discuss further, please contact me at 262-439-6032. Respectfully, Colin Fiedler Service Manager 262-439-6032

July 01, 2021

It’s a quality dealership that I have confidence in. More

by jricexec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review.

July 01, 2021

Great service! They always explain everything and treat me with professionalism and respect. I trust them to take excellent care of my vehicle and provide sound maintenance advice. More

by jshulman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Acura of Brookfield responded

Thanks for this great feedback from your past service experiences.

June 30, 2021

David K Used car specialist, Absolutely best car buying David K Used car specialist, Absolutely best car buying experience I have ever had!!! Knowledgeable, experienced 20 plus yrs in the industry , profe More

by angie86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Jul 01, 2021 -

Acura of Brookfield responded

Congratulations on the purchase of your TLX. It is great to hear that your love your TLX and enjoyed the roses. We couldn't be any happier hearing about your buying experience with David.

June 30, 2021

Excellent service. Clear communication. Provided a loaner and kept me updated on the diagnostics, timeline, price. Always very pleasant and efficient. I felt very valued. More

by Kristen mekemson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to share about your excellent service experience.

June 29, 2021

Dave was calm cool collect and made the process so easy I knew what I wanted and he made it painless More

by gmoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker, Alex Opio
Jun 29, 2021 -

Acura of Brookfield responded

Congratulations! We are thrilled to hear about the painless buying experience with David. Thanks for sharing.

June 29, 2021

David Kaemmer and Roger Meeker set me up nicely and tailored my experience the way the customer expects. Thanks again gentlemen! More

by w-leslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Alfaro, Roger Meeker
Jun 29, 2021 -

Acura of Brookfield responded

Congratulations on your vehicle purchase. It is great to hear about the buying experience with David and Roger. We hope you are enjoying your vehicle.

June 29, 2021

One of the best auto dealers around, friendly, courteous, professional, best deals on all your favorite Acuras More

by Charlie Browning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Meeker
Jun 29, 2021 -

Acura of Brookfield responded

Thanks for sharing this excellent review.

June 29, 2021

Very good service and right on schedule. Everything was totally explained and all my questions and concerns were answered. I even had bottle of juice watched TV while waiting. More

by wmiller37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review about your recent service visit.

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