Back

Acura of Brookfield

Brookfield, WI

4.6
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
Contact Dealership

19180 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 1,397 reviews

January 08, 2016

Not good Wrong oil in car. Synthetic oil should have been in computer. According to manufacture wrong pressure in tires. Scheduled for oil, blades & tire rotat More

by Waltjane40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also another.
Jan 11, 2016 -

Acura of Brookfield responded

Thank you for your feedback. We strive for complete satisfaction in our interaction with our clients and it appears we fell short in your case. We would love the opportunity to discuss this further in order to meet your expectations in the future. Please contact us at your convenience.

January 07, 2016

Amazing Service, Very Professional The staff at Acura of Brookfield are kind, honest, and know what they are doing. They don't charge for things they shouldn't, they let you know exact More

by laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Magyar
Jan 08, 2016 -

Acura of Brookfield responded

Hearing that you had an “amazing” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Acura of Brookfield and we look forward to serving you for many years to come! Annie Kawczynski Business Development Manager

December 17, 2015

I had a breakdown and was able to get my vehicle right in. My car broke down on a Friday evening. I called just before closing and they advised my to have the car towed in the next day. I did and they took m More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2015 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Gary. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

December 09, 2015

New RDX and service of MDX Rich Bravata was great in getting me into my new RDX on short notice. I love this vehicle! We have always had great experiences with Acura of Brookf More

by Kris M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Chilson, Annie Kawczynski
Dec 10, 2015 -

Acura of Brookfield responded

Hearing that you had a “great" experience is the best thing we could hope for! We wish you many happy miles in your new Acura RDX. We look forward to serving you for many years to come! Thank you Annie Kawczynski Business Development Manager

November 24, 2015

For reliable service for your Acura, this is the place to go Always the same staff who are friendly, professional, and are incredibly knowledgeable about the product and services offered. Scheduling for service More

by LWessel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in Service - quoted me tires and got them installed the same day! Fantastic!!!
Dec 02, 2015 -

Acura of Brookfield responded

We would like to thank you for your recommendation and for taking the time to write a review. Our team of professionals is dedicated to providing you with only the best there is to offer. It’s so nice to hear that your experience such a positive one. Annie Kawczynski Business Development Manager

November 21, 2015

Purchase of New MDX Had the deal wrapped up and was down the road in an hour! This is my fourth new vehicle in a row and Steve Armitage a great job from initial through More

by Pat A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Armitage
Nov 21, 2015 -

Acura of Brookfield responded

Thank you for sharing your story! We appreciate your continued business. It is always nice to hear of a great experience and that Steve was able to assist you for the fourth time! Annie Kawczynski Business Development Manager

November 18, 2015

Relaxed and not pressured It was nice not being hound to purchase and we recieved everything we wanted In a car at a great deal. The sales person was nice friendly and not pres More

by Hey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Armitage
Nov 18, 2015 -

Acura of Brookfield responded

Thank you for the review. Great to hear you got everything you wanted with your purchase. Annie Kawczynski Business Development Manager

November 16, 2015

Great buying Experience I drove 4 hours from Iowa because they were the only dealer around that had a Certified 2015 TLX. Worked with David Kaemmer who was very knowledgeabl More

by chadw77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessy Lopez and Roger Meeker
Nov 16, 2015 -

Acura of Brookfield responded

Thanks for making the trip all the way from Iowa for your purchase of your new 2015 TLX! Jessy and David will be here next time you need another vehicle, so come in and see them. We appreciate your business, thank you again! Annie Kawczynski Business Development Manager

Nov 16, 2015 -

Acura of Brookfield responded

Thanks for making the trip all the way from Iowa for your purchase of your new 2015 TLX! Jessy and David will be here next time you need another vehicle, so come in and see them. We appreciate your business, thank you again! Annie Kawczynski Business Development Manager

November 12, 2015

Thank You Always a wonderful experience! What I really appreciate is the way I am treated. I am shown the same level of service and responsiveness now that I More

by KLindemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua, Rachel, David Osterhaus
Nov 12, 2015 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you had a wonderful experience and appreciate your loyalty. Annie Kawczynski Business Development Manager

November 12, 2015

They made the car buying experience easy and enjoyable. Very comfortable sales experience with Tony Glavin. He made the purchase easy with no pressure. He was genuine in his concern that we got the car we w More

by Golf 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in finance, Tony Glavan
Nov 12, 2015 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Tony. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

...
136
...