Acura of Brookfield

Easy and efficient Keith has always been very knowledgeable at this dealership. I love Acura's. This is my second one. I bought my first one from Keith and came back to Keith has always been very knowledgeable at this dealership. I love Acura's. This is my second one. I bought my first one from Keith and came back to get my second one. Very friendly, professional, easy to work with salesman. Most people hate to have to car shop. Keith made it a pleasure. Thank you Keith and Acura of Brookfield. I will be back for my third when the time comes. More

I had a problem with the charge for service, Overcharge for service was resolved in my favor after complaining. The parts price included installation time which was not accurate. My credit card Overcharge for service was resolved in my favor after complaining. The parts price included installation time which was not accurate. My credit card will be reimbursed for over charge. More

The best experience Everyone here at this dealership is great. Everyone works together and gets the job done and makes all of their customers happy. Ive never left Acura Everyone here at this dealership is great. Everyone works together and gets the job done and makes all of their customers happy. Ive never left Acura of Brookfield disappointed or upset. Dan S and Keith C worked together in getting me into a great vehicle and I couldn't be happier. Buy from these guys! More

Professional Great experience purchasing a new MDX from Acura of Brookfield. The salesmen and staff were very professional and knowledgeable. This is the fourth Great experience purchasing a new MDX from Acura of Brookfield. The salesmen and staff were very professional and knowledgeable. This is the fourth vehicle we purchased from Acura of Brookfield and will continue doing so. More

Poor Communication The Adviser and Management weren't voluntarily forthcoming with information. Most importantly, an explanation of service and possible corrective actio The Adviser and Management weren't voluntarily forthcoming with information. Most importantly, an explanation of service and possible corrective actions. Multiple attempts were made to get a proper explanation from management. After 2-3 weeks lapsed, I escalated my concerns to Acura Corporate who did an excellent job facilitating a response from the dealership. More

Maintenance This was my first service visit and I was thoroughly pleased. The service rep kept me up to date on the work being done and reviewed my vehicle servic This was my first service visit and I was thoroughly pleased. The service rep kept me up to date on the work being done and reviewed my vehicle service report when completed. More

easy, pleasant Knowledgable, patient, understanding. Overall good experience. Keith fun to work with. Everyone else was pleasant at the dealership. Will do business Knowledgable, patient, understanding. Overall good experience. Keith fun to work with. Everyone else was pleasant at the dealership. Will do business with them again. So far so good. More

Brake repair I was at the service area 1 hour late than my appointment. But they were nice to take my order to change my car brakes. Also I requested to check up o I was at the service area 1 hour late than my appointment. But they were nice to take my order to change my car brakes. Also I requested to check up other issue in the front part of my car. There was noisy for a while when I started the car. They leased me their new car, ACURA RDX, fixed noisy issue, changed the brakes. Billing was reasonable, fixing noise was no charge. I will use this service again. More

Experience Tony did a tremendous job during my time there at Acura of Brookfield. He was patient and able to work with me and meet my expected accommodations. 5- Tony did a tremendous job during my time there at Acura of Brookfield. He was patient and able to work with me and meet my expected accommodations. 5-Star experience. More

Acura of Brookfield The service department at this dealership is always professional and complete. They run the service that is required and I have never had to come bac The service department at this dealership is always professional and complete. They run the service that is required and I have never had to come back for any follow up service. More