Acura of Brookfield

Acura of Brookfield, an excellent dealership. We have been customers of, Acura of Brookfield, from the purchase of our first 2002 RL, 2 TL's, and now a 2017 RDX. We appreciate the excellent servi We have been customers of, Acura of Brookfield, from the purchase of our first 2002 RL, 2 TL's, and now a 2017 RDX. We appreciate the excellent service received from both sales, Stuart / Andy, and service departments, Dan / Colin, excellent people. More

Excellent Transaction My husband and I recently bought a Honda Pilot from Acura of Brookfield. The pricing on the vehicle was very fair and they gave us a good price for t My husband and I recently bought a Honda Pilot from Acura of Brookfield. The pricing on the vehicle was very fair and they gave us a good price for the vehicle we were trading in. The dealer was very straightforward and we didn't feel a hard sell during any part of the process. More

Excellent Service I have been coming to Acura of Brookfield for approximately 11 years, and the service is always exceptional. They keep my TL in top running condition, I have been coming to Acura of Brookfield for approximately 11 years, and the service is always exceptional. They keep my TL in top running condition, More

Top Notch Experience I've been servicing my car at Acura of Brookfield for years and recently purchased a new model. In both cases, the service has always been exemplary. I've been servicing my car at Acura of Brookfield for years and recently purchased a new model. In both cases, the service has always been exemplary. Rich, Jessy, Brian, and Andy made the purchase a joy. Keep up the great work. More

Awesome Experience; Minor Hiccups David Kaemmer was an awesome salesman and took me through everything needed to purchase my RDX. He was very flexible and worked around my schedule to David Kaemmer was an awesome salesman and took me through everything needed to purchase my RDX. He was very flexible and worked around my schedule to make sure he could do everything possible to assist me. Would DEFINITELY buy from him again--professionalism to the max! The only thing keeping this from a 5-star review was an unfortunate experience with the sales manager, Peter, yelling at me when I came in. Multiple people asked if I needed help and I said no. Upon realizing they actually COULD help me, I went to ask one of them a question and Peter stormed out, raised his voice, and essentially tried to belittle me in front of his staff. I am a teacher and it was "pajama day" at school so of course I was not dressed in "professional attire"--I am fairly certain I was treated this way due to the way I was dressed which makes it that much worse. It was a misunderstanding from both parties, but as a customer I was ready to walk out before the sale that David worked so hard for because of the MANAGER'S unprofessionalism. I would definitely buy a car from Acura of Brookfield again, however, just going to cross my fingers that I am treated better by management. David K. and the rest of the staff was amazing to work with, however, and I am beyond pleased to recommend him/them to anyone who needs a new or used Acura! More

outstanding service From the time I pulled in, greeted quickly, all service to be provided explained. Estimate of charges provided. Excellent follow up throughout the en From the time I pulled in, greeted quickly, all service to be provided explained. Estimate of charges provided. Excellent follow up throughout the entire process. In and out in less than an hour. More

oil change at Acura Brookfield I stopped at Acura on a Friday morning for an oil change. It was so impressive, I'll come back every Friday. No appointment needed, perfectly clean wa I stopped at Acura on a Friday morning for an oil change. It was so impressive, I'll come back every Friday. No appointment needed, perfectly clean waiting area, with great coffee, tea, snacks and a TV that worked. I was also provided a free 30 min massage, that was better than anything I've had at my local health club. When my car was done, it was washed and the interior cleaned. I would rec Acura to anyone!!! More

Nice, hassle free, great customer service The place is so nice and offer great customer service. Very pleasant car buying experience. Thank you Jessy Alfaro, and David Keammer for all your he The place is so nice and offer great customer service. Very pleasant car buying experience. Thank you Jessy Alfaro, and David Keammer for all your help More

Dan Surges was Very helpful as usual! Had oil problems(never got letter from Acura-bad rings),but Dan arranged Acura to pay for new rings,pistons,etc. Very satisfied! Thank you Had oil problems(never got letter from Acura-bad rings),but Dan arranged Acura to pay for new rings,pistons,etc. Very satisfied! Thank you More

Easy car buying experience We had talked with Keith for over a year before finally purchasing our MDX. The experience was easy and quick, we felt like we got a very fair price, We had talked with Keith for over a year before finally purchasing our MDX. The experience was easy and quick, we felt like we got a very fair price, and everyone at the dealership worked hard to get us on the road with the least amount of hassle possible. More