Acura of Brookfield

Service I am truly pleased with the time management of the purchase I was there less than an hour to finalize the sale Keith personality customer service skil I am truly pleased with the time management of the purchase I was there less than an hour to finalize the sale Keith personality customer service skills was outstanding very pleasant and personable and really had great knowledge of the vehicles that he was selling More

Best Dealership Ever I wouldn't go anywhere else except Acura of Brookfield for all of my automotive needs. They are in a class all by themselves....everyone is wonderful I wouldn't go anywhere else except Acura of Brookfield for all of my automotive needs. They are in a class all by themselves....everyone is wonderful, but special kudos to Rich Bravata and the entire service department. More

Always excellent! We've been customers of the dealership for over 20 years and every experience has been excellent. From the sales process to delivery and follow up, t We've been customers of the dealership for over 20 years and every experience has been excellent. From the sales process to delivery and follow up, they are always on top of their game. Although not part of the most recent visit, service area and personnel has always been great and now with the new service area and the accelerated service for oil changes and basic service, it's even better. The new customer waiting area is a great spot to hang out while waiting. All adds to a reason to consider this dealership. More

First leasing experience As usual, my experience with all the staff at this dealership was excellent. All were very friendly. knowlegeable and professional. I have recommen As usual, my experience with all the staff at this dealership was excellent. All were very friendly. knowlegeable and professional. I have recommended Acura vehicles and this dealership to many friends and contacts. Thank you , Mike and Dave for the attention and concern you paid to my situation. More

Top notch experience I had only planned to test drive the RDX but ended up taking it home on the same day. I had been dreading the car buying process but my husband and I I had only planned to test drive the RDX but ended up taking it home on the same day. I had been dreading the car buying process but my husband and I had an excellent experience with Tom. He was patient, knowledgeable, and most importantly we never felt pressured throughout the process. More

First Time Acura Purchase This was my first Acura purchase. I purchased an Acura RDX. The whole experience was great. Erika was my sales rep. She focused on what I was looking This was my first Acura purchase. I purchased an Acura RDX. The whole experience was great. Erika was my sales rep. She focused on what I was looking for. I never felt pressured. Erika made sure plenty of time for test driving and also that I had all my questions answered. Everyone was friendly and helpful. The finance process with Brian was quick and smooth. Andy went over the tech features of of the RDX and answered all my questions . He also relayed info on the service department. The Bouquet of roses was a nice unexpected touch to this car buying experience. The whole experience was pleasurable. I would highly recommend Brookfield Acura and Erika. More

Its all about customer service Lets face it- Buying a car is a big event. Its a big purchase and you want every phase to be pleasant so that you walk away feeling happy for years t Lets face it- Buying a car is a big event. Its a big purchase and you want every phase to be pleasant so that you walk away feeling happy for years to come. That means each aspect of the car buying experience needs to be customer focused. Acura of Brookfield is amazing at this, and I need to point out that the service department at Acura of Brookfield is even more amazing. They take care of everything from the moment you drive up. If you're waiting, the amenities are wonderful. If you need a loaner car, they are happy to give you one, and they clearly explain everything. Acura makes supreme vehicles, but its the service department that has made me a repeat customer. Thank you! More

Very pleased I was very impressed with the entire visit. The service writer was friendly, efficient and knowledgeable. He kept me informed throughout the process a I was very impressed with the entire visit. The service writer was friendly, efficient and knowledgeable. He kept me informed throughout the process and when the work took a little longer than planned, he gave me a $25 discount. I also enjoyed the new facilities, the complimentary Starbucks coffee and massage! More

Professional and informative sales person The helpful and knowledgeable individual in the dealership help us to guide to make us the proper decision about the product and the financing. Excell The helpful and knowledgeable individual in the dealership help us to guide to make us the proper decision about the product and the financing. Excellent service. More

Best Dealer Service in Milwaukee Area The service team at Acura of Brookfield is second to none. They are always accommodating, curteous, professional, and have the customers best interes The service team at Acura of Brookfield is second to none. They are always accommodating, curteous, professional, and have the customers best interest in mind. Keep up the excellent work everyone! More