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Acura of Brookfield

Brookfield, WI

4.5
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,397 reviews

October 20, 2017

Ticking noise in MDX Hybrid This dealership was determined to find out was causing the ticking noise in our brand new MDX. It took them a few days, but they identified the cause More

by Mary's MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

October 19, 2017

Great Service They are very fast and professionals , They help with all your needs, I have a very good experience with them,I highly recommended them to all my fami More

by Joselyn03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2017 -

Acura of Brookfield responded

Thank you for the recommendation and the stars!

October 18, 2017

Very professional and pleasant I drove 3 hours to look at the car I purchased and when we arrived David came out and introduced himself and asked if we needed anything to drink, sna More

by Dawn M Kaiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Acura of Brookfield responded

Congratulations on your new car! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Dave knows how pleased you are with his pleasant style. Annie Kawczynski Business Development Manager

October 14, 2017

Fanstastic experience Just when you think the service can't get any better it does. They have an awesome staff in service and sales. I already knew their service dept. was More

by Great Friday 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessy Alfaro, Erika Hiemer
Oct 16, 2017 -

Acura of Brookfield responded

We appreciate your review, thanks so much. See you when you are here for service! Annie Kawczynski Business Development Manager

October 05, 2017

great service I was in and out pretty quickly and staff was friendly. I will definitely be back again for service. He also answered all my questions about my vehicl More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Oct 05, 2017 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

October 05, 2017

Helped with fighting Transmission shop that messed up my car Acura provided a nice write up after the work to push back on the Transmission Company (Dunham's in West Allis, WI) that did not adequately put my car More

by CarlyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Acura of Brookfield responded

It was our pleasure to assist you.

October 05, 2017

Back again Third vehicle from dealership. All have been positive experiences. We live far away but the ability to work through negotiations has been quite easy More

by PEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Armitage
Oct 06, 2017 -

Acura of Brookfield responded

Thank you for your continued loyalty to Acura of Brookfield, we appreciate it!

October 02, 2017

Excellent Experience! Tony Glavan was an excellent salesperson. He answered all of my questions and more, and he made an extra effort to make sure that I could take my new More

by John Fehlhaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Glavan
Oct 02, 2017 -

Acura of Brookfield responded

So happy to hear that Tony was able to make your experience an excellent one! Thank you for the stars and enjoy your new Acura TLX! Annie Kawczynski Business Development Manager

October 02, 2017

Great Experience! I had the pleasure of working with Keith Cohen when purchasing my 2018 TLX. Keith was very graceful and attentive to my needs. His professionalism al More

by Yu_love my tlx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bergan
Oct 02, 2017 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for your review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. It’s so nice to hear that Keith and Andy helped to make your experience such a positive one. Enjoy your new Acura! Annie Kawczynski Business Development Manager

September 29, 2017

White glove service My husband and I bought an Acura from them in 2010 that now has 214,000 miles and is still going strong. Today we picked up this beautiful car for my More

by Laura16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Bergan, Steve Armitage
Oct 02, 2017 -

Acura of Brookfield responded

It is great to hear that your 2010 Acura is going strong. Thank you for introducing your Mom to Acura of Brookfield and what we have to offer. Hope you all enjoy your vehicles. Annie Kawczynski Business Development Manager

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