Acura of Brookfield

From MDX to RDX We have had the MDX for a number of years but as we have grown older we needed a smaller car. We purchased the RDX and are extremely pleased. The t We have had the MDX for a number of years but as we have grown older we needed a smaller car. We purchased the RDX and are extremely pleased. The transaction was quick and smooth. Wonderful service from Keith Cohen. Thank you. More

Great experience professional and Friendly Keith Cohen met us out in the parking lot when we were shopping for a vehicle.. He was very kind and has a lot of product knowledge. We were impressed Keith Cohen met us out in the parking lot when we were shopping for a vehicle.. He was very kind and has a lot of product knowledge. We were impressed. Also, the dealership is very clean and comfortable.. We are so happy with our new SUV and the experience at the Acura Brookfield. My husband and I will refer all our friends and family. More

Quick, clean, efficient. I came into the dealership knowing what I wanted to test drive. With very little delay I was in an Acura RDX on a test-drive. The car checked out, a I came into the dealership knowing what I wanted to test drive. With very little delay I was in an Acura RDX on a test-drive. The car checked out, and I drove it home that evening. David Stawicki and Roger Meeker were wonderful people to work with; I would highly recommend the dealership. More

Service Visit I have been going to Acura of Brookfield since 1991. They have been servicing both of my Acura owned vehicles and I purchased my last Acura from them I have been going to Acura of Brookfield since 1991. They have been servicing both of my Acura owned vehicles and I purchased my last Acura from them too. They have excellent customer service and have always been very accommodating to me. I did not have an appointment scheduled for the service I had yesterday but they fit me in and I was in and out pretty quickly. The service agents have always taken good care of me and always thoroughly explain what is going on with my vehicle. When people ask me why I take my car to a dealer to be serviced, it is because I trust them with my vehicle and their customer service is outstanding. More

Great purchase of a certified RDX I was looking for a certified RDX within specific parameters of equipment, year and price. This dealer let me know every time such a vehicle became I was looking for a certified RDX within specific parameters of equipment, year and price. This dealer let me know every time such a vehicle became available. I ended up with the car I wanted at a good price and with a very fair trade in. The car was in fabulous shape when delivered. I have purchased seven Acura’s over the years from this dealer and I’ve always been very happy. Obviously, because I keep going back! I’ve also serviced my Acura’s at this dealer and I’ve always been very happy with their service and value. More

Not your traditional dealer! I began my search for a new (used) Acura in August of 2017. I knew one thing, that the only place to go was Acura of Brookfield. I found a great sal I began my search for a new (used) Acura in August of 2017. I knew one thing, that the only place to go was Acura of Brookfield. I found a great sales person, Erika Heimer, she was patient with my list of wants and “no ways”. She showed me several cars several times. I finally made a mistake and bought a used Infiniti. Fast forward 6 months. The Infiniti had some major mechanical problems (no fault of Acura of Brookfield or Erika’s). I was to the point where I wanted to light the car on fire. So I called Erika and explained. That very day, I stopped in to see her and she got me into a new Acura (I’ll never cheat on the Acura brand again) with mom minimal impact on my wallet! Not only that, but she hooked me up with some “extras” as well as replaced the cd that got jammed in the old cars radio! Most personable sales person I’ve ever run across. I feel like I’ve made a new friend. More

Servicing of 2009 MDX that needed timing belt, water pump, s I particularly liked having the concierge service bring me a loaner car for the two days. Service was done as speedily as possible. Pricing is always I particularly liked having the concierge service bring me a loaner car for the two days. Service was done as speedily as possible. Pricing is always shocking on any car repair but for what they did, it was a fair price More

Quick service and nice waiting area It was my first visit. The environment was friendly. The whole shop was very clean. Check-in was quick and easy. The same was the check-out. Dan was a It was my first visit. The environment was friendly. The whole shop was very clean. Check-in was quick and easy. The same was the check-out. Dan was a great service advisor. More

First experience All went well and Adam is a good service adviser. Arrived on tome and wait was minimal. Enjoyed the hot chocalate! Hope future visits are like This All went well and Adam is a good service adviser. Arrived on tome and wait was minimal. Enjoyed the hot chocalate! Hope future visits are like This first visit. More

Quality experience as usual Colin is professional, helpful and genuinely concerned about the customer's concerns. The service prices are higher than what I think they should be; Colin is professional, helpful and genuinely concerned about the customer's concerns. The service prices are higher than what I think they should be; noted because of price comparison with quality full-service shops using Acura parts. More