Acura of Brookfield

Is the dealer the right option for service? I live 25 miles away from this dealer—-so the question is do I go to a local repair shop —probably Less cost —-or stick with the dealer? 100K service I live 25 miles away from this dealer—-so the question is do I go to a local repair shop —probably Less cost —-or stick with the dealer? 100K service and a few other smaller items needed attention. Total cost when done $1700.00. I am sure the dealers fight this battle all the time. Called and spoke to a qualified service adviser, schedualed the service—in and out in 10 min with a nice loaner. Good communications, clean car when picked up at 7PM, cars runs great! Yeah—the Dealer costs more, and you get more. Thanks for the great service. More

new mdx purchase excellent service and price. I would not hesitate to suggest Tony to anyone looking for a new Acura. this dealership goes out of it's way to make sure excellent service and price. I would not hesitate to suggest Tony to anyone looking for a new Acura. this dealership goes out of it's way to make sure the customer is satisfied. More

Certified Used Car Purchase The entire purchasing process was made very easy by everyone on the Acura of Brookfield Team. Selecting a car, test drives, negotiation of the deal, t The entire purchasing process was made very easy by everyone on the Acura of Brookfield Team. Selecting a car, test drives, negotiation of the deal, the closing and the wonderful detailed explanation of all of our new car's features were all handled very professionally. I have been a customer of Acura of Brookfield for the past 13 years, so I am also very familiar with their wonderful service team and look forward to working with them in the upcoming years. Thanks for a wonderful car buying experience. Keep up the great team work. More

2018 Acrua MDX Tom Schellinger ROCKS! Thank you for a great experience! It was easy to work with Tom. He is very responsive and really cares. Our vehicle was ready and no surprises! Thank you for a great experience! It was easy to work with Tom. He is very responsive and really cares. Our vehicle was ready and no surprises! More

Excited about my new RDX! I have been shopping around for a new compact SUV for many months and did lots of research, leaving essentially no stone unturned. I wanted to make s I have been shopping around for a new compact SUV for many months and did lots of research, leaving essentially no stone unturned. I wanted to make sure I picked the right vehicle for me. Keith has been very helpful with all my questions, was never pushy, and gave me lots of useful information. He's always extremely professional and very very patient. He never gave up on me and kept me updated on any deals or vehicles that were available. After months of researching, I ultimately decided on the RDX and am so happy I did! Keith and the Brookfield team made the whole buying experience enjoyable...a true pleasure. I've only had the car a day and have already been telling everyone how well I was treated there and am recommending Keith and this dealership to everyone! Thank you! More

Acura Service Professional and caring. The gentleman explained in short but comprehensive the Servicing of the Acura. Dan also arranged Loaner and Billing incharg Professional and caring. The gentleman explained in short but comprehensive the Servicing of the Acura. Dan also arranged Loaner and Billing incharge was also very professional More

window treatment I received a free windshield treatment. This was completed in 30 minutes along with a free car wash. As always, I received excellent service. This i I received a free windshield treatment. This was completed in 30 minutes along with a free car wash. As always, I received excellent service. This is the best service department I have ever worked with. More

Great customer service! We worked with Steve Armitage and he did a great job for us! I'd highly recommend him and the staff at Acura of Brookfield. We worked with Steve Armitage and he did a great job for us! I'd highly recommend him and the staff at Acura of Brookfield. More

Quality dealership. I had a great experience with Acura of Brookfield. The whole process was without the typical car purchasing frustration. I feel like I got a great val I had a great experience with Acura of Brookfield. The whole process was without the typical car purchasing frustration. I feel like I got a great value on a very nice used car. Clearly they only select the best vehicles to put on their used car lot, and my car was one of them. My salesperson, Erica was very attentive and prompt in responses. I never felt pressured by her throughout the process, and she took all the necessary time to answer my questions, and if she didn't know the answer she found out. I would definitely shop this dealership again. More

Quality Care I appreciate the honesty, integrity, and personality of the staff at Acura. I trust Colin, my service consultant, who has overseen the work on my car I appreciate the honesty, integrity, and personality of the staff at Acura. I trust Colin, my service consultant, who has overseen the work on my car for 10+ years. Colin is personable and takes the time to know a client, as well as, their car. He is patient, listens, and follows up on concerns. There is continuity between him, the auto technicians, and the rest of the team. They communicate well with each other. I can count on any of the service professionals if I need to drop by for added air to a tire or any reason. The auto technicians do quality work. On my latest visit, Steve (auto technician) inspected my car. I was able to look at the underside of my car while Steve showed me where and why certain expensive work needed to be done on my 2003 Acura. He made recommendations that were extremely informational and will help me to make decisions. It transformed my stress, fear, and shock, to understanding, clarification, and acceptance. The lounge area is so comfortable and has an array of beverages/snacks, ergonomic furniture, and a big screen TV. Mini massages are offered at specified times. Very professional, clean, and organized facility. I appreciate the convenience of a loaner car during service appointments, as well as, the road side assistance (while the car is under warranty). I have been very happy with the personnel at Acura in Brookfield, Wisconsin and have trust in them. They do not recommending things I do not need. This is the reason I would purchase another Acura or Honda (they service Honda's here too). P. S. It would be nice if the automotive technicians were listed below. They are so valuable and we all need appreciation. More