Back

Acura of Brookfield

Brookfield, WI

not yet
rated
1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
Contact Dealership

19180 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 1,398 reviews

June 15, 2018

Customer since 98’ I recently bought my second vehicle through Keith. He was very nice, knowledgeable, reasonable, patient, and easy to communicate with. The purchase of More

by 2018 ILX fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bergan, Roger Meeker
Jun 16, 2018 -

Acura of Brookfield responded

Thank you for the recommendation the stars and the nice review!

June 12, 2018

Great car buying experience Keith did a great job and made the car buying experience a pleasurable one. I look forward to my next purchase at Acura. Thanks again Keith. More

by Enjoying2019TLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Acura of Brookfield responded

We would like to thank you for your recommendation. We are dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. It’s so nice to hear that Keith helped to make your experience such a positive one.

June 12, 2018

Great experience with 2019 RDX. Keith and everyone great. Keith and everyone at Acura were very helpful and was a great experience. We have always had a great experience and great customer service. We would d More

by RDX Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bergan, Brian Chilson
Jun 14, 2018 -

Acura of Brookfield responded

Thank for you the stars and your recommendation. Our team is dedicated to providing you with only the best there is to offer. It’s so nice to hear that Keith helped to make your experience such a positive one.

June 11, 2018

Service Visit Was able to schedule service around my busy schedule. Staff was easy to talk to and called me with updates. Notified me of a service "sale" and coup More

by DianeG2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Acura of Brookfield responded

Great to hear, thanks for taking the time to write a review.

June 04, 2018

Truly a great experience and superb customer service Keith was very informative and understanding in what I was looking for. He was able to help me locate the type of vehicle I wanted with the features. More

by Qklore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bergan
Jun 05, 2018 -

Acura of Brookfield responded

On behalf us all of us at (dealer name), I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with __________. We will be sharing your feedback amongst our team. Enjoy your new (make/model) and please come visit us again soon! Respectfully, (contact name) (title) __________________________________________________________________________________________________________________________________________________________ Hearing that you had “______________________” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing (dealer name) in (city), we wish you many happy miles in your new (make/model). We look forward to serving you for many years to come! Respectfully, (contact name) (title) __________________________________________________________________________________________________________________________________________________________ Thank you so much for sharing your experience with (dealer name) and _____________. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new (make/model). ___________ and the team will be thrilled to hear your feedback! Respectfully, (contact name) (title) __________________________________________________________________________________________________________________________________________________________ We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that ________ and _______ helped to make your experience such a positive one. Enjoy your new (model/make)! Respectfully, (contact name) (title) __________________________________________________________________________________________________________________________________________________________ We couldn’t be happier that ________ provided you with a great car buying experience. She is a true asset and we are lucky to have her on the (dealer name) team. We hope you are enjoying your new (make/model), please come back to visit anytime! Respectfully, (contact name) (title) __________________________________________________________________________________________________________________________________________________________ Thanks for making the trip all the way from (city/State) for your purchase of your new (make/model)! ___________will be here next time you need another vehicle, so come see her! We appreciate your business, thank you again! Respectfully, (contact name) (title) New and returning users may sign in facebook google Password icon Email and Response Templates Requesting a DealerRater Review Request a review from past customers (email template) Response Templates - Asking a reviewer to edit their review Private Responses to Negative Reviews Public Responses to Negative Reviews Private Responses to Positive Reviews Public Responses to Positive Reviews Search Search On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Keith. We will be sharing your feedback amongst our team.

May 30, 2018

Great Customer Service I have purchased two cars now from Acura of Brookfield and their customer service has been consistently great. The staff are knowledgeable about the c More

by Acurax2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Acura of Brookfield responded

Nice to hear, thank you for your review.

May 30, 2018

Great Highly recommend the Acura MDX, Acura of Brookfield and our Sales Person Stuart. First time purchasing an Acura, overall it was a really good experien More

by Jobe1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bergan, Brian Chilson
May 31, 2018 -

Acura of Brookfield responded

Thank you for sharing your experience.

May 31, 2018 -

Acura of Brookfield responded

Thank you for your recommendation and sharing your experience.

May 27, 2018

Courteous, helpful, & professional I was in for routine service and as always treated professionally. I had a slight problem with some surface scratches on my car after I returned home More

by Hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Acura of Brookfield responded

Thank you for taking the time to share your experience, we appreciate it!

May 26, 2018

Consistent excellence I have been going to this dealer for service for 12 years. All personnel are courteous, friendly, and professional. Quality work is always done. I More

by Grammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
May 30, 2018 -

Acura of Brookfield responded

Thank you for your comments and your years of loyalty to Acura of Brookfield! Annie Kawczynski Business Development Manager

May 22, 2018

Excited about my new 2018 Acura MDX We have owned a Honda Pilot for close to 6 years, but were ready for an upgrade. After researching many SUV's with a 3rd row of seats, we found the A More

by TracyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bergan, Jessy Alfaro, David Seeling, Brian Chilson
May 22, 2018 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Acura MDX. Our team will be thrilled to hear your feedback! Annie Kawczynski Business Development Manager

...
112
...