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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

July 10, 2018

Great service. Buying a new or a CPO is tough The service department is the best, great waiting area and good feedback on progress of car. Trying to buy a car is difficult at best as they take a More

by dgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Kawczynski , Peter Agnello , Steve Armitage
Jul 10, 2018 -

Acura of Brookfield responded

Thank you for your feedback, it is appreciated.

July 07, 2018

experts The sales rep (Richard Bravata) was very friendly and informative but not at all pushy. All the rest of the people that I dealt with were quite knowl More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Jul 09, 2018 -

Acura of Brookfield responded

Thank you for sharing your experience here at Acura of Brookfield. We appreciate hearing from you.

July 05, 2018

Great experience with Acura-Brookfield and Rich Bravata I just purchased a 2015 Acura TLX and I really like the car! Better yet, was my experience with Rich Bravata. He is a true professional, concerned m More

by steve2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Jul 05, 2018 -

Acura of Brookfield responded

Congratulations on your new 2015 TLX! Thank you for taking the time to write about your experience. It is wonderful to hear that Rich Bravata was able to provide you with the excellent experience we strive to provide all our customers.

July 05, 2018

Fantastic place, great customer service! Very polite customer service, Salesman Keith was very honest and straight to the point. Roger being the financial person handled all financial negotia More

by deepakdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Armitage , Roger Meeker
Jul 05, 2018 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for your review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. It’s so nice to hear that Keith and Steve helped to make your experience such a positive one.

July 01, 2018

Great experience buying a 2019 RDX David and everyone at Acura were very easy to work with. I always have a great experience with this dealership. The remodeled facility is impressive, More

by Don_R
Recommend Dealer
Yes
Employees Worked With
Andy Bergan, David Seeling, Brian Chilson
Jul 05, 2018 -

Acura of Brookfield responded

Thank you for taking the time to write this review and share your experience.

June 25, 2018

keith is a wonderful sales person we liked the way keith dealt with us.He is a nice sales person and our conversation went smooth and we purchased our new acura mdx. More

by phani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Keith. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

June 22, 2018

Thank you ! Spoke to Steve on the phone a few times and when we showed up unannounced at Acura of Brookfield Steve easily recalled our previous conversations. H More

by Rosey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Armitage
Jun 22, 2018 -

Acura of Brookfield responded

Thanks for taking a moment to share your great experience with Steve. Enoy your new vehicle!

June 22, 2018

Service was quick, easily understood and very easy Everything from making an appointment to leaving was easy. Everyone was very pleasant and positive. The amount of time it took was exactly what I was More

by Cannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Jun 25, 2018 -

Acura of Brookfield responded

Thank you for taking the time to write this review and for your years of loyalty to Acura of Brookfield. We appreciate the stars and your comments.

June 22, 2018

new car purchase very fine experience with all persons involved in purchasing the MDX. The dealership is up to date and very clean. Very easy to park while visiting More

by missartemis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bergan, Jessy Alfaro, Roger Meeker
Jun 25, 2018 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

June 16, 2018

B1 Service Great Service but too long, almost 2 hours for a B-1 Service on a RDX. Friendly customer service and a great waiting area. Looked at the 2019 RDX. More

by Stripe Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan
Jun 21, 2018 -

Acura of Brookfield responded

Thank you for taking the time to write this review. We are always looking for ways to improve, so we appreciate your feedback regarding the length of the service.

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