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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

July 16, 2021

Always an easy experience from start to finish! Everyone is kind and courteous. Wouldn’t go anywhere else. Thank you Brookfield Acura team 10 Stars! More

by Bonnie H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review.

July 16, 2021

The experience was wonderful. Al was amazing and came in on his day off to ensure all of our questions were answered. Al was great to work with. More

by krenjo4242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We are thrilled to hear about your wonderful buying experience with Al.

July 16, 2021

Friendly staff and thorough, efficient service. Always a good experience when bringing my car in for service, whether an oil change or more significant work is needed. More

by jenny18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura of Brookfield responded

Thank you for taking a moment to share about your past experiences with our Service Department.

July 15, 2021

Tom was very professional and easy to work with a smooth delivery and excellent follow up. I would recommend Tom to anyone looking for a new car. More

by jft0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura of Brookfield responded

Congratulations. Thanks for this great review and recommendation for Tom. We hope you are enjoying your new vehicle.

July 15, 2021

We came to Brookfield with a pretty solid idea of what we were looking for, and Thomas helped us find it at a fair price. More

by mule410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Jul 19, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing about your good experience with Tom and we hope you are enjoying your new vehicle.

July 14, 2021

I like the reception area and the waiting area. The service people are very friendly and knowledgeable and always have a smile All in all, a good experience More

by Monica5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura of Brookfield responded

We are happy to hear that you had a good experience and that you like our reception and waiting area.

July 14, 2021

Great sales starts with great service and post sale advice/setup. Exactly what we received here, very pleased with the entire team at Acura Brookfield. More

by rsharrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael the valet who drove us from Johnson Creek (awesome guy), and Denver who was so helpful with car set up!, Roger Meeker
Jul 19, 2021 -

Acura of Brookfield responded

Thank you for taking a moment to share this excellent review about your purchase experience

July 13, 2021

Sorry! for the delay. As a first time Acura owner, I was impressed with your level of service. Derrick Petrowski was very accommodating and explained everything to me. Keep up this level of service. Thank Y More

by fender13560@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Jul 19, 2021 -

Acura of Brookfield responded

Thank you for taking a moment to share about your recent service visit. We are thrilled to receive feedback like this.

July 12, 2021

Service department is awesome as usual. I got caught up at work at was almost an hour late to my appt. They still got me in and looked at my MDX. When the repair could not be completed on time, they brou More

by SDHEFLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura of Brookfield responded

It is great to hear about your incredible service experience. Thanks for sharing.

July 12, 2021

We have bought/leased at least 8 vehicle from Acura of Brookfield. Everyone is always very professional and welcoming. At many other dealerships I have felt intimidated bringing my vehicle in for service. More

by LLKANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver , Tony Glavan
Jul 19, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review about your past experiences with our Service Department. We appreciate your continued loyalty.

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