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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

October 03, 2018

A pleasant experience Its a fairly long way for me to visit since I live in the Belgium Wi. But the business is friendly and the service folks are helpful and cooperative More

by philbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Acura of Brookfield responded

It's worth the trip is great to hear! Safe travels until we see you again!

October 03, 2018

Thankful for the great experience Very informative, helpful, and fair. Made car buying experience more enjoyable. Very solid product sold itself. Salesman was easy to work with and fle More

by AnotherTLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Acura of Brookfield responded

Thank you for taking the time to share your experience at Acura of Brookfield. We also appreciate your recommendation.

October 01, 2018

Scheduled Maintenance Had a A1 service done and worked with Adam S. Everything went smooth and quick. Always great friendly service. Appreciated the car wash and vacuum More

by keithc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Oct 03, 2018 -

Acura of Brookfield responded

Great to hear! We look forward to seeing you again.

October 01, 2018

Best Dealership & Salesman Ever I've been working with Rich Bravata and Acura of Brookfield since 2000. As you can see, I'll never go anywhere else ...he is top-notch in every way a More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Oct 03, 2018 -

Acura of Brookfield responded

Thank you for your loyalty to Rich and Acura of Brookfield. We appreciate that you shared your experience.

September 29, 2018

Customer satisfaction is a priority Our car was taken in for an A16 service. An issue was detected that was still covered under warranty and no charge. They went the extra mile check More

by Judybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Oct 01, 2018 -

Acura of Brookfield responded

Thank you for taking the time to share your experience from your past service visit.

September 24, 2018

This is how buying a car should be Rich Bravata is a great guy to work with, he is very knowledgeable and is always at his best for you. It has been awhile since my last Acura and forgo More

by Rob K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Rich. Welcome back!

September 20, 2018

The Best Professional service and great amenities while you wait. Explained all that was done and future service that may be necessary. Service was fast and w More

by service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Schersing
Sep 21, 2018 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

September 18, 2018

Excellent customer service I have two vehicle Acura MDX and Acura RDX Every time I bring them to the service department I get excellent customer service and maintenance and More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker , David Osterhaus
Sep 18, 2018 -

Acura of Brookfield responded

Thank you so much for taking the time to share your experience, we appreciate it!

September 16, 2018

2003 Acura TL 3 (79K miles) - Major Repair work I bought my Acura new in 2003. There was an design flaw on the older model TL's (and older Accords). The A/C line drips water on the metal subframe More

by Magdalene Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Technician & Kevin, Parts & Roni, Reception., Adam Schersing
Sep 17, 2018 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience and will be sharing your feedback amongst the team. Annie Kawczynski Business Development Manager

September 12, 2018

The most excellent dealership and team The reason why called this dealership and the team that works there the most excellent because from the moment that I walk to the dealership unti More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the financial department
Sep 14, 2018 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

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