Acura of Boston
Brighton, MA
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Customer service I recently began looking for a new car. I choose Acura of Boston because a friend recommended it. She also recommended the sales associate. Ed was eve I recently began looking for a new car. I choose Acura of Boston because a friend recommended it. She also recommended the sales associate. Ed was every bit as knowledgeable as she said. I would advise anyone to go to this dealership for excellent help in choosing the right car. More
My first TLX Lease From the moment we walked in the door we were greeted and we knew what we wanted, there was no pressure. Dimitry was very helpful he answered all of From the moment we walked in the door we were greeted and we knew what we wanted, there was no pressure. Dimitry was very helpful he answered all of our questions and made it easy. The staff is really friendly and compassionate about what they do and the way they treat their customers. Dimitry was very informative in helping us during our car buying process before coming to the dealership and while in his presence. He explained everything to us and what he was offering us and answered all of our questions with pride and confidence. I would recommend Acura of Boston to family and friends because of the great experience. Dimitry took the time to sit in our new car and show us as much features as possible before leaving the dealership and told us to call him if we had any questions regarding the new car we had purchased. I can say that it was a Phenomenal Experience for us. They took good car of us. More
Rare and Fair Buying a car has always been something I just endured as a means to an end. Jay Dwyer and Curtis made it fun clear and I Really learned how to use thi Buying a car has always been something I just endured as a means to an end. Jay Dwyer and Curtis made it fun clear and I Really learned how to use this new technology..........it blows my mind ! Who would think that s regular car can keep you in the Kane's on the highway. I went on the Internet and KNOW I got a great car at a really great price ! More
Car lease The representatives of Acura of Boston were professional, informative, and buyer friendly ,I did not feel pressured , options of leasing vs buying wer The representatives of Acura of Boston were professional, informative, and buyer friendly ,I did not feel pressured , options of leasing vs buying were discussed and I felt very good regarding my decision , would highly recommend this dealership More
HORRIBLE experience - unprofessional waste of time - They set reasonable expectations via Internet and phone then proceeded to miss them all in person. I will not recommend this place to a friend. How - They set reasonable expectations via Internet and phone then proceeded to miss them all in person. I will not recommend this place to a friend. However, if money isn't a problem, then Acura of Boston could be a good fit. They lost me as a customer. More
Easy purchase Smooth transaction, did most over the phone with Curtis. John M handled the paperwork and Rich handled the delivery. All were professional and easy to Smooth transaction, did most over the phone with Curtis. John M handled the paperwork and Rich handled the delivery. All were professional and easy to work with. More
Positive Experience I found the team at Acura Boston very helpful and responsive. My wife and I had a very positive experience. Thanks to the team for helping us find o I found the team at Acura Boston very helpful and responsive. My wife and I had a very positive experience. Thanks to the team for helping us find our new car. More
They brought me the deal I was looking for. We were in immediate need of a car and spent two weeks looking at a number of similar brands at a number of different dealerships. Our frustration was We were in immediate need of a car and spent two weeks looking at a number of similar brands at a number of different dealerships. Our frustration was building as we knew that the deals being offered were well above what is nationally reported. But we were not about to be taken, We then decided to try Acura of Boston, were we purchased our initial Acura, even though it was quite a distance from were we presently live. I was amazed that without any negotiation, their first offer that they brought to the table was the offer I was looking for. It was well below the offers we received at other Acura dealerships for the same model with the same option package. Everyone that we worked with was pleasant and accommodating to our schedule and needs. This is the second Acura I have purchased from Acura of Boston. Next time it will be the first place I go to when looking for a new car. More
Excellent Sales Help I am in the process of buying a new car. Of all the dealerships I visit, I found the sales help here to be the most helpful. I worked with Ed Martens. I am in the process of buying a new car. Of all the dealerships I visit, I found the sales help here to be the most helpful. I worked with Ed Martens. He answered my questions patiently and educated me on issues which I had not previously considered. Most importantly, he was NOT pushy. And I hate pushy sales people! I definitely would recommend this dealership and specifically, this sales person. More
very happy with service After many weeks searching for a certified MDX. I found one on the website. When i went to the dealership and was greeted by Jeff Ford. He told me the After many weeks searching for a certified MDX. I found one on the website. When i went to the dealership and was greeted by Jeff Ford. He told me the one i came to see was sold. Initially i was frustrated but Jeff took the time to show me about 5 similar MDX's. I drove 2 and ended up purchasing one with less miles and more options than the one I originnally planned on buying. I was very happy with Jeff and my experience at Acura of Boston. More