Acura of Boston

Told me my service would be 1 hr. It took 1:10 Min to tell me they didn't have the the key til Tuesday. tell me they didn't have the the key til Tuesday. More

Very pleased with my service at Acura of Boston. Took my Acura MDX for regular maintenance and had Andy tat as my representative. Very professional, knowledgeable, and personable. He got me a loaner when my Acura MDX for regular maintenance and had Andy tat as my representative. Very professional, knowledgeable, and personable. He got me a loaner when my car needed extra work. My car was returned to me washed and cleaned and sanitized. And drives great. More

I had a great service experience. Bobby Gazza was awesome, explaining everything and even correcting an oversight. i definitely felt like he was looking out for me. awesome, explaining everything and even correcting an oversight. i definitely felt like he was looking out for me. More

What an amazing experience!!! I stopped into Acura Boston to drop something off for my job. I had been looking for a used car so while I was there I inquired. Ed Martens showed m I stopped into Acura Boston to drop something off for my job. I had been looking for a used car so while I was there I inquired. Ed Martens showed me a few choices. One I fell in love with and immediately left a deposit with Chris Caruso who was willing to help me secure the vehicle until I was able to come back. I ended up purchasing the car. Ed Martens answered all my questions and was so easy to work with. The finance Manager Mark Star was fantastic. When working with credit situations I feel it becomes stressful. This was not the case. He answered all my questions and explained the terms in detail. Over all it was the BEST experience. If you are looking for a car, go to Acura of Boston first. Amazing Customer Service!!! Thanks guys, I'm so grateful More

Incredible Experience at Acura of Boston! I recently purchased a new TLX at Acura of Boston and the experience couldn't have been better. Ed Martens was a kind, knowledgeable, and attentive s I recently purchased a new TLX at Acura of Boston and the experience couldn't have been better. Ed Martens was a kind, knowledgeable, and attentive sales rep, going above and beyond to help me find the perfect car. He listened, he shared experiences, and he clearly explained the features and technology of these vehicles with expert skill. There was no "sales push", just someone genuinely interested in helping you make the right decisions for YOU. Plus, he was truly fun to work with, and we shared a lot of laughs! You can tell that Ed is passionate about these cars and his primary focus is ensuring that people feel comfortable and confident in their new vehicle. Kal Nasser was equally wonderful. You can tell he genuinely cares for each customer and really appreciates that you chose to visit Acura of Boston. Kal went out of his way to make sure every question was answered and that we were able to get the best deal possible. The typical "haggling" process was unnecessary, because Kal presented a highly competitive offer up front. He was completely transparent about the entire process, explaining every step and every dollar in detail and with the utmost patience. Kal made sure that we were completely comfortable and well informed at every phase of the process. I never could have imagined that a car buying experience would feel so clear and honest - truly a partnership between the dealership and customer. The entire process from start to finish was smooth, efficient, and enjoyable. I enthusiastically recommend Acura of Boston to anyone looking for a great deal, a fantastic experience, and wonderful people to work with. More

Everyone at the dealership was exceptionally helpful and good humored. No hard sell and no impatience with my many questions. I especially appreciate the care and attention that Justin, the salesman, provid good humored. No hard sell and no impatience with my many questions. I especially appreciate the care and attention that Justin, the salesman, provided and Mark’s patience throughout. More

This is the most helpful and attentive dealership that I have ever had the pleasure of using! I have been a customer for 18 years. have ever had the pleasure of using! I have been a customer for 18 years. More

Great service Bob is always a big help. He listens well and does a great job making sure the work gets done well. He explains exactly what is going on and does not Bob is always a big help. He listens well and does a great job making sure the work gets done well. He explains exactly what is going on and does not have the service done until he explains cost and the amount of time it will take. Today was a very simple couple of fixes. More

Chavin was great as always! I get all my work done here and I rarely have issues. I don’t feel like they push unnecessary services, which is always a concern at dealerships. Today was just an oil change. and I rarely have issues. I don’t feel like they push unnecessary services, which is always a concern at dealerships. Today was just an oil change. It was done timely and efficiently! More

Easy peasy to take my MDX in for servicing. Got appointment last minute, service dept friendly, kept me up to date on what was done and got out of there in time frame promised. appointment last minute, service dept friendly, kept me up to date on what was done and got out of there in time frame promised. More